Scheduling
Techniques
Scheduling
is one of the areas that received considerable attention from researchers as well
as practitioners in all types of applications including operations scheduling
and project scheduling. Techniques are developed to develop optimum or near
optimal schedules with respect to different possible performance measures. This
chapter highlights some of these techniques and their application in
maintenance scheduling.
Scheduling
Using Computers
It is always desirable to have a scheduling system
that matches required maintenance work to available personnel and necessary
equipment. The system should help maintain information of all necessary data
and make them available with high reliability to build working schedules that
optimizes the utilization of human resources and heavy equipment. A large
number of software packages are available for optimum scheduling of personnel
for planned maintenance activities and that takes into account the possibility
of unplanned maintenance activities. Project scheduling packages are available
to perform various functions related to project management. One of the leading
packages is Microsoft Project that has the capability of maintaining data and
generating Gantt charts for the projects. The critical path through the network
diagram is highlighted in color to allow schedule monitoring and test
alternatives.
Enterprise Resource Planning
(ERP) is increasingly adopted by large enterprises as a global information and
data management system to integrate the information flow through various
functions within, and sometimes, outside the enterprise. The maintenance
function is highly influenced by other functions in the enterprise through
information flow as well as strategic directions. ERP is therefore extremely
useful for integrating maintenance with production, spare part inventory, and
engineering and purchasing. For more details about maintenance strategy
integration in ERP see Nikolopoulos et al. (2003).
Summary
Maintenance
planning and scheduling must serve the global objectives in the enterprise;
hence it must be based on clear vision of its role in its success. Maintenance
strategic planning is the process that assures matching between the maintenance
objectives and objectives of the whole enterprise as well the objectives of
other functional objectives. It selects the appropriate strategies regarding
service delivery mode and type of contracts for outsourcing if needed as well
as the organization and work structure and maintenance management methodology.
In view of the selected strategies, long, medium and short range plans are
constructed for time spans ranging from one year in the long term to weekly
plans in the short term. The plans are then translated to schedules for
implementing the plans at all levels. Master schedules are developed for long
range plans and short range schedules are developed for days or hours within a
day. Techniques exist in the literature to assist the planner and the scheduler
in constructing good plans and schedules that achieve the objectives in the
most efficient way. Gantt charts are usually used to monitor and control
schedules. Methods like CPM and PERT are used to schedule maintenance
activities forming a single large size project.
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