Listening in
Special Clinical Situations
Listening to younger children often involves
inviting them to play and then engaging them in describing what is happening in
the play action. The psychiatrist pays careful attention to the child’s
feelings. These feelings are usually attributed to a doll, puppet, or other
humanized toy. So if a child describes a stuffed animal as being scared, the
psychiatrist may say, “I wonder if you, too, are scared when…” or “That sounds
like you when…”. The following case is an example.
Working with the elderly poses its own special
challenges. These challenges include not only the unique developmental issues
they face but also the difficulty in verbalizing a lifetime of experience and
feelings and, commonly, a disparity in age and life experi-ence between the
clinician and the patient.
It is challenging to elicit the elements of a story
especially when they span generations. The elderly are often stoic. In the face
of losses that mark the closing years of life, denial often becomes a healthy
tool allowing one to accept and cope with de-clining abilities and the loss of
loved ones. The psychiatrist must appreciate that grief and depression can
often be similar in some respects.
Listening to the chronically mentally ill can be
especially chal-lenging, too. The unique choice of words characteristic of many
who have a thought disorder requires that the physician search for the meanings
of certain words and phrases that may be peculiar and truly eccentric.
Chronically psychiatrically disabled patients may have
a unique way of presenting their inner world experiences. Some-times the link
to the outer world is not so apparent. The psychia-trist is regularly
challenged with making sense of the meanings of the content and changes in
intensity or frequency of the psy-chotic symptoms.
In consultations with a colleague in a medical or
surgical special-ity one is evaluating a patient who has a chronic or acute
physical illness. The psychiatrist must listen to the story of the patient but
also keep in mind the story as reflected in the hospital records and medical
and nursing staff. Then the psychiatrist serves as the liaison not only between
psychiatry and other medical col-leagues, but also between the patient and his
caregivers.
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