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Chapter: 12th Office Management and Secretaryship : Chapter 7 : Leadership and Communication

How to overcome the Barriers to Communication

To improve the communication skills a manager should try the following.

How to overcome the Barriers to Communication

·           To improve the communication skills a manager should try the following.

·           Use simple and clear language, remember that everyone in the organisation should understand.

·         Be an active, attentive listener, or otherwise you will tend to miss valuable information.

·         Avoid in  formation over load, as people have a limited capacity to process information and a major amount of information gets lost because of that. That is why one should pass only as much information can be attended to.

·         Give and receive feedback, as soon as possible.

·           Nurture the relationship and create an atmosphere of trust, for open and free communication in the organisation.

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12th Office Management and Secretaryship : Chapter 7 : Leadership and Communication : How to overcome the Barriers to Communication |


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