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Chapter: 12th Office Management and Secretaryship : Chapter 7 : Leadership and Communication

Benefits of Communication

Communication is the basis of organisational functioning

Benefits of Communication

1. Communication is the basis of organisational functioning

Communication is the basis of organisational functioning. It is only when necessary communications are given to the subordinates about their job, action on their part is possible.

2. Communication as an aid to planning

Communication is an aid to the process of decision making in general and planning, in particular. Any type of decision making(including planning) requires, basic information about the enterprise resources and limitations, and the external environmental factors, which must be supplied i.e. communicated to the management by suitable agencies.

3. Communication as an aid to leadership

A leader communicates the objectives, policies, rule and procedures of the enterprise to followers and also communicates the necessary work-orders, instructions and guidance to them, for the proper execution of the intended jobs, to be performed by the group.

4. Communication as an aid to co-ordination

Co-ordination is greatly facilitated when persons doing similar work or related aspects of work, are in perfect mutual understanding with one another – as to the manner and approach to work performance.

5. Communication helps in overcoming resistance

People, in general resist to changes when changes are either not properly communicated to them or the purpose behind introducing such changes is not explained to them.

6. Communication as the basis of good human relations

Communication promotes good human relations, in the organisational life. Apparently communication is transfer of messages; while intrinsically it is transmission of understanding among the sender and the recipients of messages. A free flow of communication, through facilitating transmission of understanding paves the way for the development of good human relations in the organisation.

 

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12th Office Management and Secretaryship : Chapter 7 : Leadership and Communication : Benefits of Communication |


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