Barriers to Communication
As we have
mentioned earlier in this chapter, the communication process is hardly a simple
one. It surely suffers from a lot of potential problems within the organisation
which are called the barriers to communication. In fact, these can take place
at each step of the communication process viz. encoding, decoding, etc. The
barriers to communication can be listed as follows.
when the content of communication is not encoded properly. The communicator may
be either too fast or too confused in presenting the matter.
in communication can take place particularly, when it has to pass through a
number of layers as happens in multi-layered organisations.
3. Distrust of
communicator may inhibit the process of communication, as the individual might
not open up because of his lack of trust towards the other.
4. The flow of
communication may also be restricted at some point of time in the process of
retention may be another source of barriers to communication as people tend to
forget up to 50% atleast of what they have communicated.
may also be a potential barrier to communication.
backgrounds of two individuals may result in differences in the interpretation
and understanding of a message.
8. In-group language,
often used by different occupational or social groups, may be a potential
barrier to communication.