is a process of learning a sequence of programmed behaviour. It improves the
employee's performance on the current job and prepares them for an intended
Purpose of Training:
improve Productivity: Training leads to increased operational productivity and
increased company profit.
improve Quality: Better trained workers are less likely to make operational
improve Organizational Climate: Training leads to improved production and
product quality which enhances financial incentives. This in turn increases the
overall morale of the organization.
increase Health and Safety: Proper training prevents industrial accidents.
Growth: Training gives employees a wider awareness, an enlarged skill base and
that leads to enhanced personal growth.
can be broadly
classified as on-the-job
training and off-the-job training
job training occurs when workers pick up skills whilst working alongside
experienced workers at their place of work. For example this could be the
actual assembly line or offices where the employee works.
occurs when workers are taken away from their place of work to be trained. This
may take place at training agency or local college, although many larger firms
also have their own training centres.
is the process
of obtaining, analyzing
and recording information about
the relative worth of an employee. The focus of the performance appraisal is
measuring and improving the actual performance of the employee and also the
future potential of the employee. Its aim is to measure what an employee does.
Objectives of Performance appraisal are,
ü To review
the performance of the employees over a given period of time.
ü To judge
the gap between the actual and the desired performance.
ü To help
the management in exercising organizational control.
ü Helps to
strengthen the relationship and communication between superior
– subordinates and management – employees.
diagnose the strengths and weaknesses of the individuals so as to identify the
training and development needs of the future.
provide feedback to the employees regarding their past performance.