Bases of departmentation
Departmentation by Function
Grouping activites accorgint ot the function of the management is known as functional departmentation. The basic organizational fucntions are finance, accounting, purchasing, production and marketing
Advantages
Functional departmentation reduces
communication and co-ordination problems
It
promotes high quality decision making
It
increases job satisfaction of employees
Authority and responsibilty are
clearly defined in functional departmentation
Disadvantages
Co-ordination between functions of
different departments is very difficult
Results
in inadequate communication between departments
Departmentation
by Teritory or Geography
Grouping
all the functions within a specific geographic area is known as geograpic
departmentaion. Geographic departmentations is very much suitable for large
organizations whose activites are geographically dispersed, Territorial
departmentation is suitable for automobile manufacturing, automobile assembly,
wholesaling and oil refining
Advantages
Production
cost and sales prices are lower
Transportaiton
cast can be reduced to a greater extent
Disadvantages
It
is very difficult to co-ordinate across departments
Top
management contorl over departments is very difficult
Departmentation by Customer
In
customer departmentaion, separate departments or divisions are made to serve
the needs of particular customers. Customer departmentaion is employed in large
ad complex orgaization.
Advantages
1.Customer
departmention aims to satisfy the needs of the customers in abetter and
effective way
2.Managers can become experts in
customers area
3.This enables to identify the key
customers
4.It enables to understand customers
needs.
Disadvantages
It
is very difficult to achieve co-ordination across departments
It
requires experts to solve customers problems
Grouping
of customers into department is a difficult problem
Departmentation by Product
Product
departmentation is suitable for large organizations of products or product
lines
5. Departmentation by Process
Activities
are grouped according to the process involved. This suitable for manufacturing
enterprises.
For eg: the processes are drilling process, paintin
process, etc..
6. Departmentation by Time
Grouping
of activites on time basis is more common in many organization. In organization
there may be first shift, second shift and night shift. The tasks performed by
employees in each shift are similar. This type of departmentaion is generally
found in public utility services such as Railways, Hospitals, Call centers and
in Manufacturing Orgainzations.
7. Departmentation by Number
Grouping
of activities on the basis of number prescribed for each unit is known as
departmention by numbers
Eg: In armysoldiers are grouped in
Battalion, regiments, brigades, so on…
8. Matrix Departmention
A hybrid
structure in which two or more forms of departmentaion are used together is
known as matrix departmentaion. In matrix organization there are dual lines of
authority. The matrix departmentaion is applicable in cinstructuion of bridges,
in aerospace projects, etc..
Martix Organiation is otherwuise known as Project
Organization
9. Strategic Business Unit
It is a
Division of an organization that provides a distinct product or service and has
its own mission and goals
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