The contribution of F.W.Taylor to
scientific management
Frederick
Taylor (1856-1915), developer of scientific management. Scientific management (also
called Taylorism or the Taylor system) is a theory of
management that analyzes and
synthesizes workflows, with the objective of improving labor productivity. The
core ideas of the theory were developed by Frederick Winslow Taylor in the
1880s and 1890s, and were first published in his monographs, Shop Management
(1905) and The Principles of Scientific Management (1911). Taylor believed
that decisions based upon tradition and rules of thumb should be replaced by
precise procedures developed after careful study of an individual at work. Its
application is contingent on a high level of managerial control over employee
work practices.
Taylorism
is a variation on the theme of efficiency; it is a late 19th and early 20th
century instance of the larger recurring theme in human life of increasing
efficiency, decreasing waste, and using empirical methods to decide what
matters, rather than uncritically accepting pre-existing ideas of what matters.
Thus it is a chapter in the larger narrative that also includes, for example,
the folk wisdom of thrift, time and motion study, Fordism, and lean
manufacturing. It overlapped considerably with the Efficiency Movement, which
was the broader cultural echo of scientific management's impact on business
managers specifically.
In
management literature today, the greatest use of the concept of Taylorism is as
a contrast to a new, improved way of doing business. In political and
sociological terms, Taylorism can be seen as the division of labor pushed to
its logical extreme, with a consequent de-skilling of the worker and
dehumanisation of the workplace.
General
approach
Shift
in decision making from employees to managers
Develop
a standard method for performing each job
Select
workers with appropriate abilities for each job
Train
workers in the standard method previously developed
Support
workers by planning their work and eliminating interruptions
Provide
wage incentives to workers for increased output
Contributions
Scientific
approach to business management and process improvement
Importance
of compensation for performance
Began
the careful study of tasks and jobs
Importance
of selection criteria by management
Elements
Labor
is defined and authority/responsibility is legitimised/official
Positions
placed in hierarchy and under authority of higher level
Selection
is based upon technical competence, training or experience
Actions
and decisions are recorded to allow continuity and memory
Management
is different from ownership of the organization
Managers
follow rules/procedures to enable reliable/predictable behavior
Criticisms
Did
not appreciate the social context of work and higher needs of workers.
Did
not acknowledge variance among individuals.
Tended
to regard workers as uninformed and ignored their ideas and suggestions.
Elements and Tools of Scientific Management
Separation of planning and doing
Functional Foremanship
Job Analysis
Standardization
Scientific Selection and training of
workers
Financial Incentives
Economy
Mental Revolution
Principles
of Scientific Management
Replacing
rule of thumb with science
Harmony
in group action
Co-operation
Maximum
output
Development
of workers
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