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Chapter: Principles of Management

Roles of Manager

Roles of Manager
Henry Mintzberg identified ten different roles, separated into three categories. The categories he defined are as follows

ROLES OF MANAGER

 

Henry Mintzberg identified ten different roles, separated into three categories. The categories he defined are as follows




a) Interpersonal Roles

 

The ones that, like the name suggests, involve people and other ceremonial duties. It can be

 

further classified as follows

 

Leader – Responsible for staffing, training, and associated duties.

 

Figurehead – The symbolic head of the organization.

 

Liaison – Maintains the communication between all contacts and informers that compose the organizational network.

b) Informational Roles

 

Related to collecting, receiving, and disseminating information.

 

Monitor – Personally seek and receive information, to be able to understand the organization.

 

Disseminator – Transmits all import information received from outsiders to the members of the organization.

 

Spokesperson – On the contrary to the above role, here the manager transmits the organization’s plans, policies and actions to outsiders.

 

         Decisional Roles

 

Roles that revolve around making choices.

 

Entrepreneur – Seeks opportunities. Basically they search for change, respond to it, and exploit it.

 

Negotiator – Represents the organization at major negotiations.

 

Resource Allocator – Makes or approves all significant decisions related to the allocation of resources.

 

Disturbance Handler – Responsible for corrective action when the organization faces disturbances.





According to Harold Koontz, “Management is an art of getting things done through and with the people in formally organized groups. It is an art of creating an environment in which people can perform and individuals and can co-operate towards attainment of group goals”.



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