PLANNING PROCESS
The various steps involved in planning are given below
a) Perception of Opportunities:
Although preceding actual planning and therefore not strictly a part of
the planning process, awareness of an opportunity is the real starting point
for planning. It includes a preliminary look at possible future opportunities
and the ability to see them clearly and completely, knowledge of where we stand
in the light of our strengths and weaknesses, an understanding of why we wish
to solve uncertainties, and a vision of what we expect to gain. Setting
realistic objectives depends on this awareness. Planning requires realistic
diagnosis of the opportunity situation.
b) Establishing Objectives:
The first step in planning itself is to establish objectives for the
entire enterprise and then for each subordinate unit. Objectives specifying the
results expected indicate the end points of what is to be done, where the
primary emphasis is to be placed, and what is to be accomplished by the network
of strategies, policies, procedures, rules, budgets and programs.
Enterprise objectives should give direction to the nature of all major
plans which, by reflecting these objectives, define the objectives of major
departments. Major department objectives, in turn, control the objectives of
subordinate departments, and so on down the line. The objectives of lesser
departments will be better framed, however, if subdivision managers understand
the overall enterprise objectives and the implied derivative goals and if they
are given an opportunity to contribute their ideas to them and to the setting
of their own goals.
c) Considering the Planning Premises:
Another
logical step in planning is to establish, obtain agreement to utilize and
disseminate critical planning premises. These are forecast data of a factual
nature, applicable basic policies, and existing company plans. Premises, then,
are planning assumptions – in other words, the expected environment of plans in
operation. This step leads to one of the major principles of planning.
The more individuals charged with planning understand and agree to
utilize consistent planning premises, the more coordinated enterprise planning
will be.
Planning premises include far more than the usual basic forecasts of
population, prices, costs, production, markets, and similar matters.
Because the future environment of plans is so complex, it would not be
profitable or realistic to make assumptions about every detail of the future
environment of a plan.
Since agreement to utilize a given set of premises is important to
coordinate planning, it becomes a major responsibility of managers, starting
with those at the top, to make sure that subordinate managers understand the
premises upon which they are expected to plan. It is not unusual for chief
executives in well- managed companies to force top managers with differing
views, through group deliberation, to arrive at a set of major premises that
all can accept.
d) Identification of alternatives:
Once the organizational objectives have been clearly stated and the
planning premises have been developed, the manager should list as many
available alternatives as possible for reaching those objectives.
The focus of this step is to search for and examine alternative courses
of action, especially those not immediately apparent. There is seldom a plan
for which reasonable alternatives do not exist, and quite often an alternative
that is not obvious proves to be the best.
The more
common problem is not finding alternatives, but reducing the number of
alternatives so that the most promising may be analyzed. Even with mathematical
techniques and the computer, there is a limit to the number of alternatives
that may be examined. It is therefore usually necessary for the planner to
reduce by preliminary examination the number of alternatives to those promising
the most fruitful possibilities or by mathematically eliminating, through the
process of approximation, the least promising ones.
e) Evaluation of alternatives
Having sought out alternative courses and examined their strong and weak
points, the following step is to evaluate them by weighing the various factors
in the light of premises and goals. One course may appear to be the most profitable
but require a large cash outlay and a slow payback; another may be less
profitable but involve less risk; still another may better suit the company in
long–range objectives.
If the only objective were to examine profits in a certain business
immediately, if the future were not uncertain, if cash position and capital
availability were not worrisome, and if most factors could be reduced to
definite data, this evaluation should be relatively easy. But typical planning
is replete with uncertainties, problems of capital shortages, and intangible
factors, and so evaluation is usually very difficult, even with relatively
simple problems. A company may wish to enter a new product line primarily for
purposes of prestige; the forecast of expected results may show a clear
financial loss, but the question is still open as to whether the loss is worth
the gain.
f) Choice of alternative plans
An
evaluation of alternatives must include an evaluation of the premises on which
the alternatives are based. A manager usually finds that some premises are
unreasonable and can therefore be excluded from further consideration. This
elimination process helps the manager determine which alternative would best
accomplish organizational objectives.
g) Formulating of Supporting Plans
After
decisions are made and plans are set, the final step to give them meaning is to
numberize them by converting them to budgets. The overall budgets of an
enterprise represent the sum total of income and expenses with resultant profit
or surplus and budgets of major balance– sheet items such as cash and capital
expenditures. Each department or program of a business or other enterprise can
have its own budgets, usually of expenses and capital expenditures, which tie
into the overall budget.
If this process is done well, budgets become a means of adding together
the various plans and also important standards against which planning progress
can be measured.
h) Establishing sequence of activities
Once plans
that furnish the organization with both long-range and short-range direction
have been developed, they must be implemented. Obviously, the organization can
not directly benefit from planning process until this step is performed.
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