Evolution of Management Thought
The practice of management is as old as human civilization. The ancient civilizations of Egypt (the great pyramids), Greece (leadership and war tactics of Alexander the great) and Rome displayed the marvellous results of good management practices. The origin of management as a discipline was developed in the late 19th century. Overtime, management thinkers have sought ways to organize and classify the voluminous information about management that has been collected and disseminated. The different approaches of management are
ü Classical
approach,
ü Behavioural
approach,
ü Quantitative
approach,
ü Systems
approach,
ü Contingency approach.
1 The Classical Approach
The classical
approach is the
oldest formal approach
of management thought.
Its roots pre-date the twentieth century. The classical approach of
thought generally concerns ways to manage work and organizations more
efficiently. Three areas of study that can be grouped under the classical
approach are scientific management, administrative management, and bureaucratic
management.
2 The Behavioural Approach
The behavioural
approach of management
thought developed, in
part, because of perceived weaknesses in the assumptions of
the classical approach. The classical approach emphasized efficiency, process,
and principles. Some felt that this emphasis disregarded important aspects of
organizational life, particularly as it related to human behaviour. Thus, the
behavioural approach focused on trying to understand the factors that affect
human behaviour at work.
3 The Quantitative Approach
The
quantitative approach focuses on improving decision making via the application
of quantitative techniques. Its roots can be traced back to scientific
management.
(i)
Management Science (Operations Research)
Management
science (also called operations research) uses mathematical and statistical approaches
to solve management problems. It developed during World War II as
strategists
tried to apply scientific knowledge and methods to the complex problems of war.
Industry began to apply management science after the war.
(ii)
Production and Operations Management.
This
approach focuses on the operation and control of the production process that
transforms resources into finished goods and services. It has its roots in
scientific management but became an identifiable area of management study after
World War II. It uses many of the tools of management science. Operations
management emphasizes productivity and quality of both manufacturing and
service organizations.
4 Systems Approach
The
simplified block diagram of the systems approach is given below. The systems
approach focuses on understanding the organization as an open system that
transforms inputs into outputs. The systems approach began to have a strong
impact on management thought in the 1960s as a way of thinking about managing
techniques that would
allow
managers to relate different specialties and parts of the company to one
another, as well as to external environmental factors. The systems approach
focuses on the organization as a whole, its interaction with the environment,
and its need to achieve equilibrium
5 Contingency Approach
The
contingency approach focuses on applying management principles and processes as
dictated by the unique characteristics of each situation. It emphasizes that
there is no one best way to manage and that it depends on various situational
factors, such as the external environment, technology, organizational
characteristics, characteristics of the manager, and characteristics of the
subordinates. Contingency theorists often implicitly or explicitly criticize the
classical approach for its emphasis on the universality of management
principles; however, most classical writers recognized the need to consider
aspects of the situation when applying management principles.
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