Memory: An
Overall Assessment
It seems, therefore, that false
memories are essentially undetectable and unavoidable. In addition, we’ve seen
that the errors in our recollection can be large and consequential. Does all
of this mean that we should lament the poor quality of human memory? The answer
to this question is an emphatic no.
It’s certainly true that we sometimes remember less than we’d like (a common
experience for students taking an exam). It’s also true that our recollection
is sometimes mistaken—so the past as it actually unfolded is rather different
from the past we remember. Even so, there’s reason to believe our memories
function in just the way we want them to.
How could this be? One point to
bear in mind here is that, even with the memory errors we’ve discussed, our
memories are correct far more often
than not—so we usually remember the past accurately, in detail, and for a very
long time. It’s also important to highlight a point that has come up
already—namely, that the mechanisms leading to memory error are mechanisms that
help us most of the time; and so, in
a sense, the errors are just the price we pay to gain other advantages. For
example, errors in the misinformation paradigm arise (in part) because our
memories are densely interconnected with each other; this is what allows
elements to be trans-planted from one remembered episode to another. But the
connections from one memory to the next are, of course, there for a purpose:
They’re the retrieval paths that make memory search possible. Thus, to avoid
the errors, we would need to restrict the connections—but if we did that, we’d
lose the ability to locate our own memories within long-term storage!
The memory connections that lead
to error also help us in other ways. Our environ-ment, after all, is in many
ways predictable—and it’s enormously useful for us to exploit that
predictability. There’s little point in scrutinizing a kitchen to make sure
there’s a stove in the room, because in the vast majority of cases there is. So
why take the time to confirm the obvious? Likewise, there’s little point in
taking special note that, yes, this restaurant does have menus and that, yes,
people in the restaurant are eating and not having their cars repaired. These
too are obvious points, and it would be a waste of time to give them special
notice.
On these grounds, a reliance on
schematic knowledge is a good thing. Schemas guide our attention to what’s
informative in a situation, rather than what’s self-evident (e.g., Gordon,
2006); they also guide our inferences at the time of recall. If this use of
schemas sometimes leads us astray, this may be a small price to pay for the
gain in effi-ciency that schemas allow.
Finally, what about forgetting?
This too may be a blessing in disguise, because sometimes it’s to our advantage
to remember less and forget more. For example, think about all the times in
your life when you’ve been with a particular friend. These episodes are related
to each other in an obvious way, so they’re likely to become interconnected in
your memory. This will cause difficulties if you want to remember which episode
is which, and whether you had a particular conversation last Tuesday or the day
before. But rather than lamenting this as an example of forgetting, we may want
to celebrate what’s going on here. Because of the “interference,” all of the
episodes will merge in your thoughts, so that what resides in memory is one
integrated package containing all of your knowledge about your friend. This is,
in fact, the way that much of your general knowledge is created! In other
words, the same blurring together that makes it difficult to remember episodes
also makes it possible to think in a general way, with a focus on what diverse
experiences have in common rather than on what makes each experience unique.
Without this blurring together, our capacity for thinking in general terms
might be dramatically impaired.
It seems, then, that our overall
assessment of memory can be rather upbeat. We’ve dis-cussed a wide range of
memory errors, but these errors are the exception rather than the rule. In
addition, we’ve now seen that in most cases the errors are a by-product of
mecha-nisms that otherwise help us—to locate our memories within storage, to be
efficient in our contact with the world, and to form general knowledge. Thus,
even with the errors, even with forgetting, it seems that human memory
functions in a fashion that serves us well.
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