Factors Influencing Channel of Distribution
The factors determining the suitability
of a channel for a product distribution
are as follows:
Seasonal products are distributed
through less layer of middlemen. Non standardized products that are made
according to customer specifications may be delivered directly. But
standardized products may be passed on through middlemen. Trucks
which are heavily needed to be distributed with less layers of distribution.
The life of perishable products is limited and should reach the consumer at the
earliest. e.g. Flowers and milk. Technical products which require pre-sale and
post-sale advice from technicians should be directly distributed by producer or
with middlemen. e.g: Air- conditioners, Washing machine.
The size of the
market for the
goods is a major factor while
selecting the route
for distribution of
products. Distribution in large
geographical area requires more middlemen. Middlemen are not required to
distribute products in a limited area.
Large purchases made by few consumers
require centralised distribution. Large number of consumers making purchases in
small quantities requires more middlemen.
Middlemen who are experienced and have
produced more sales are wanted by all producers. Long channel naturally
increases the cost and price of the product. The number of layers of middlemen
should be kept to the minimum. The competitor who is efficient in reducing distribution
cost will sell more as his price tends to be lower.More the middlemen are
lesser will be the level of control and more
problems on the part of the producers. Quality of distribution service
can be ensured and loyal customer base can be created with less middlemen. In
some areas there may be scarcity of right middlemen and in some other cases the
policies of producers may be not acceptable to the middlemen.
A financially strong producer may select a high technology oriented
channel which will reduce cost in the
long run. Manufacturers with large volume of production may open direct
branches in cities and towns where there is more sales. They can also
provide more services expected by consumers. Small and medium producers require
the services of middlemen for selling their products. A producer offering wide
range of products can have a long channel as he can defray the cost of
distribution over more number of products.
The channel cost should go along with
the quality of service provided by middlemen. Ordinary goods are routed through
economical channel even though the time taken by the channel for delivery is
more.
Machinery or equipment which need to be
installed and demonstrated should be sold with shorter channel. Technical
services can be provided by manufacturers or by their trained technicians.
Therefore a shorter channel is preferred for sales.
An established product can select an
ordinary channel. But a new product entering into the market should be
carefully promoted by experienced middlemen.
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