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Chapter: Principles of Management : Controlling

Steps in the process of controlling

Management control can be defined as a systematic effort by business management to compare performance to predetermined standards, plans, or objectives in order to determine whether performance is in line with these standards and presumably in order to take any remedial action required to see that human and other corporate resources are being used in the most effective and efficient way possible in achieving corporate objectives.

Steps in the process of controlling

 

Management control can be defined as a systematic effort by business management to compare performance to predetermined standards, plans, or objectives in order to determine whether performance is in line with these standards and presumably in order to take any remedial action required to see that human and other corporate resources are being used in the most effective and efficient way possible in achieving corporate objectives.

 

Also control can be defined as "that function of the system that adjusts operations as needed to achieve the plan, or to maintain variations from system objectives within allowable limits". The control subsystem functions in close harmony with the operating system. The degree to which they interact depends on the nature of the operating system and its objectives. Stability concerns a system's ability to maintain a pattern of output without wide fluctuations. Rapidity of response pertains to the speed with which a system can correct variations and return to expected output.

 

Characteristics of Control

 

                        Control is a continuous process

 

                        Control is a management process

 

                        Control is embedded in each level of organizational hierarchy

 

                        Control is forward looking

 

                        Control is closely linked with planning

 

                        Control is a tool for achieving organizational activities

                  Actual performance

 

                  Measurement of performance

 

                  Comparison of actual and standard performance

 

                  Identification of deviation

 

                  Analysis of caused of deviations

 

                  Corrective action plan

 

                  Implementation of corrections

 

                  Desired performance


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