Steps in the process of controlling
Management
control can be defined as a systematic effort by business management to compare
performance to predetermined standards, plans, or objectives in order to
determine whether performance is in line with these standards and presumably in
order to take any remedial action required to see that human and other
corporate resources are being used in the most effective and efficient way
possible in achieving corporate objectives.
Also
control can be defined as "that function of the system that adjusts
operations as needed to achieve the plan, or to maintain variations from system
objectives within allowable limits". The control subsystem functions in
close harmony with the operating system. The degree to which they interact
depends on the nature of the operating system and its objectives. Stability
concerns a system's ability to maintain a pattern of output without wide
fluctuations. Rapidity of response pertains to the speed with which a system
can correct variations and return to expected output.
Characteristics
of Control
Control
is a continuous process
Control
is a management process
Control
is embedded in each level of organizational hierarchy
Control
is forward looking
Control
is closely linked with planning
Control
is a tool for achieving organizational activities
Actual
performance
Measurement
of performance
Comparison
of actual and standard performance
Identification
of deviation
Analysis
of caused of deviations
Corrective
action plan
Implementation
of corrections
Desired
performance
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