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Chapter: Principles of Management : Controlling

Requirements of Effective Control

Control is necessary in every organization to ensure that everything is going properly.

Requirements of Effective Control

 

Control is necessary in every organization to ensure that everything is going properly.

 

1.  Reflecting Organizational Needs

 

All control systems and techniques should reflect the jobs they are to perform. There may be several control techniques which have general applicability such as, budgeting, costing, etc.

 

2.  Forward Looking

 

Control should be forward looking. Though many of the controls are instantaneous, they must focus attention as to how future actions can be conformed with plans.

 

3.  Promptness in

 

An ideal control system detects deviations promptly and forms the manager concerned to take timely actions.

 

4.  Pointing out Exceptions at Critical Points

 

Control should point exception at critical points and suggest whether action is to be taken for deviations or not some deviations in the organizations have no impact while others, through very little in quantity, may have great significance. Thus control system should provide formation for critical point control and control on exception.

 

5.  Objectives

 

The control should be objective, definite and determinable in a clear and positive way. The standards of measurement should be quantified as far as possible. If they are not quantifiable, such as training effectiveness etc. they must be determinable and verifiable.

 

6.  Flexible

 

Control should be flexible so that it remains workable in the case of changed plans, unforeseen circumstances or outright failures.

 

7.  Economical

 

Control should be economical and must be worth its costs. Economy is relative, since the benefits vary with the importance of the activity, the size of the operation, the expense that might be incurred in the absence of control and the contribution the control system can make.

 

8.  Simple

 

Control system must be simple and understandable so that all managers can use it effectively.

 

9.  Motivating

 

Control system should motivate both controller and controlled.

 

10. Reflecting

The control system should reflect orgnaisational pattern by focusing attention on positions in organisation structure through which deviations are corrected.


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