ISO 14000 –
ENVIRONMENTAL MANAGEMENT SYSTEM
The overall aim of the Environmental Management systems is to
provide protection to the environment and to prevent pollution.
Ø The
success of ISO 9000 along with increased emphasis on Environmental issues were instrumental
in ISO’s decision to develop Environmental Management Standards.
Ø In 1991,
ISO formed the Strategic Advisory Group on the Environment (SAGE) which led to
the formation of Technical Committee (TC) 207 in 1992.
Ø Mission
of TC207 is to develop standards for an Environmental Management System (EMS)
which was identified as ISO 14000.
Ø TC 207
has Established six sub-committees
1. Environmental Management
System (EMS)
2. Environmental Auditing
(EA)
3. Environmental labeling
(EL)
4. Environmental Performance
Evaluation (EPE)
5. Life-Cycle Assessment
(LCA)
6. Terms & Definitions
Environmental
Management System (EMS) :
EMS has
two Evaluation Standards. They are
1. Organization Evaluation
Standards
2. Product Evaluation Standards
REQUIREMENT
OF ISO 14001
There are
six elements
1GENERAL REQUIREMENTS
Ø EMS
should include policy, planning implementation & operation, checking &
corrective action, management review.
ENVIRONMENTAL POLICY (Should be
based on mission)
The policy must be relevant to
the organization’s nature.
Management’s Commitment (for
continual improvement & preventing pollution).
Should be a framework (for
Environmental objectives & Targets).
Must be Documented, Implemented,
& Maintained.
PLANNING
Environmental Aspects
Legal & other Requirements
Objectives & Targets
Environmental Management Programs
IMPLEMENTATION
& OPERATION
Structure & Responsibility
Training, Awareness &
Competency
Communication
EMS Documentation
Document Control
Operational Control
Emergency Preparedness &
Response
CHECKING
& CORRECTIVE ACTION
Monitoring & Measuring
Nonconformance & Corrective
& Preventive action
Records
EMS Audit
MANAGENMENT
REVIEW
Review of objectives &
targets
Review of Environmental
performance against legal & other requirement
Effectiveness of EMS elements
Evaluation of the continuation of
the policy
BENEFITS
OF ENVIRONMENTAL MANAGEMENT SYSTEM :
GLOBAL BENEFITS
Facilitate trade & remove
trade barrier
Improve environmental performance
of planet earth
Build consensus that there is a
need for environmental management and a common terminology for EMS
ORGANIZATIONAL
BENEFITS
Assuring customers of a
commitment to environmental management
Meeting customer requirement
Improve public relation
Increase investor satisfaction
Market share increase
Conserving input material &
energy
Better industry/government
relation
Low cost insurance, easy
attainment of permits & authorization
INFORMATION TECHNOLOGY.
Information technology is a tool
like the other tools and it helps the TQM organization to achieve its goals.
Over the past few decades, computers and quality management practices have
evolved together and have supported each other. This interdependence will
continue in the near future.
DEFINITION:
Information technology is defined
as computer technology for processing and storing information, as well as
communications technology for transmitting information.
Levels of information technology
·
Data
·
Information
·
knowledge
Computers and the quality function
Computers play an essential role
in the quality function. They perform very simple operations at fast speeds
with an exceptionally high degree of accuracy. A computer must be programmed to
execute these simple operations in the correct sequence in order to accomplish
a given task. Computers can be programmed to perform complex calculations, to
control a process or test, to analyze data, to write reports, and to recall
information on command. The quality function needs served by the computer are:
·
data collection
·
data analysis and reporting
·
statistical analysis
·
process control
·
test and inspection
·
system design
Data collection:
The collection utilization,
dissemination of quality control information is best accomplished when the
information is incorporated into an information technology system. IT maintains
relationships with other activities such as inventory control, purchasing,
design, marketing, accounting, and production control. It is essential for all
the quality needs described in this chapter. Linkages are developed between the
stored data records of the various activities in order to obtain additional
information with a minimum of programming and to improve the storage
utilization
Data analysis, reduction, and reporting:
While some of the quality
information is merely stored in the computer for retrieval at a future time,
most of the information is analyzed, reduced to a meaningful amount, and
disseminated in the form of a report. These activities of analysis reduction
and reporting are programmed to occur automatically as the data are collected
or to occur on command by the computer operator.
Statistical
analysis:
The first and still an important use of the
computer in quality control is for statistical analysis. Most of the
statistical techniques can be easily programmed. Once programmed considerable
calculation time is saved, and the calculations are error free.
Process
control:
The first application of computers in process control
was with numerically controlled machines. Numerically controlled machines used
punched paper to transmit instructions to the computer which then controlled
the sequence of operations. Paper tape is no longer used to provide
instructions to a machine
Automated
test and inspection:
If test and inspection are
considered a process in itself or part of a production process then automated
test and inspection is similar to the previous section on automated process
control, computer controlled test and inspection systems offer the following
advantages improved test quality, operating cost, better report preparation,
improved accuracy, automated calibration, and malfunction diagnostics.
System design
Software applications adapted to
the quality function are becoming more sophisticated and comprehensive.
Execution of the menu is by function key, cursor and enters key, voice, mouse,
or linkage from another program.
THE INTERNET AND OTHER ELECTRONIC COMMUNICATION
The internet is a world wide
network of computer networks. It began in 1969 as a means of exchanging data
between universities and the U.S military. In 1991 the national science
foundation which was responsible for the internet, released the ban on
commercial use of it.
Other electronic communication
· Intranet
· Instant
messaging
· Video
conferencing
· Virtual
teaming
· Document
management
·
E-learning
·
E-government
·
E-commerce
·
Business-to-business
·
Business-to-customers
·
Website design
INFORMATION QUALITY ISSUES
Information
quality issues encompass:
·
sufficiency
·
accuracy
·
timeliness
·
intellectual property
·
security
·
privacy
·
pollution
·
creativity control and prevention
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