Ethical Issues in Dealing with Impaired or Incompetent Colleagues
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Summary:
o Collective responsibility as important as individual
o Maintenance of public trust vital
o Better team work and error reporting will help
o Self regulation: use it or loose it
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Issues:
o Trust of patients in doctors: patients in vulnerable position
o Beneficence
o Legal requirement to report impaired or incompetent doctor
o Collective responsibility: to patient population as a whole
o Uncertainty: may explain but not excuse failure to act
o Professional etiquette (often disguised as „clinical freedom‟) – not wanting to interfere in other‟s livelihoods
o Loyalty to the group: key to cooperation but should be overridden by
maleficence
o Pattern of error not a single mistake is indicative of incompetence
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Criteria for whistle-blowing:
o Evidence of severe harm
o Good chance of reducing harm
o All other avenues explored
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Ethical institutions
o Encourage reporting of error (ie about safety not culpability)
o Mechanisms for self/peer assessment
o Internal complaints mechanisms (with protection)
o Guard against malicious complaints
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Culture within a group:
o Less competent influencing each other
o Professional isolation (big risk factor for incompetence)
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Hard to pin down doctors because:
o Lack of benchmarking (little medical practice has been validated)
o Clinical freedom
o „Half of all doctors are below average‟
o The learning curve: period of necessary and acute incompetence
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Informed consent: what is it
reasonable for patients to know about their doctors (eg individual success
rates) vs. doctors right to privacy
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