Professional Services Standards
The use of XML is inextricably linked to the desire for people to communicate. Whereas some XML efforts focus on the communication between machines and devices, the focus of “professional services” standards is to enable the communication and processes of people. Professional services are those industries whose primary asset and product are people. There really is no “professional services” industry per se, but rather a collection of individual industries that together all share a number of things in common. Namely, they deal with people, provide services on a pay-per-service or on a pay-per-time basis, and require the management of time, people, and resources. In addition, professional ser-vices firms tend to call their customers and partners different things, including patients, clients, retainers, agents, brokers, and employees. Despite the differences in what they call things, they share many of their data models in common.
This section outlines what some of these professional services industries are doing with XML and some of the XML standards efforts that have been produced to meet the needs of these user groups.
· Finance and Accounting,
· Health Care,
· Legal Industry XML Standards,
· Real Estate,
· Business Administration and Human Resources (HR),
· Travel and Hospitality.