Need for Employee Training
Training
of employees takes place after orientation takes place. Training is the process
of enhancing the skills, capabilities and knowledge of employees for doing a
particular job. Training process moulds the thinking of employees and leads to
quality performance of employees. It is continuous and never ending in nature.
Training
is given on four basic grounds:
1. New
candidates who join an organization are given training. This training
familiarizes them with the organizational mission, vision, rules and
regulations and the working conditions.
2. The
existing employees are trained to refresh and enhance their knowledge.
3. If any
updations and amendments take place in technology, training is given to cope up
with those changes. For instance, purchasing new equipment, changes in
technique of production, computer impartment. The employees are trained about
use of new equipments and work methods.
4. When
promotion and career growth becomes important. Training is given so that
employees are prepared to share the responsibilities of the higher level job.
Training
needs can be assessed by analyzing three major human resource areas: the
organization as a whole, the job characteristics and the needs of the
individuals. This analysis will provide answers to the following questions:
Where is
training needed?
What
specifically must an employee learn in order to be more productive? Who needs
to be trained?
Begin by
assessing the current status of the company how it does what it does best and
the abilities of your employees to do these tasks. This analysis will provide
some benchmarks against which the effectiveness of a training program can be
evaluated. Your firm should know where it wants to be in five years from its
long-range strategic plan. What you need is a training program to take your
firm from here to there.
Second,
consider whether the organization is financially committed to supporting the
training efforts. If not, any attempt to develop a solid training program will
fail.
Next,
determine exactly where training is needed. It is foolish to implement a
companywide training effort without concentrating resources where they are
needed most. An internal audit will help point out areas that may benefit from
training. Also, a skills inventory can help determine the skills possessed by
the employees in general. This inventory will help the organization determine
what skills are available now and what skills are needed for future
development.
Also, in
today‘s market-driven economy, you would be remiss not to ask your customers
what they like about your business and what areas they think should be
improved. In summary, the analysis should focus on the total organization and
should tell you (1) where training is needed and (2) where it will work within
the organization. Once you have determined where training is needed,
concentrate on the content of the program. Analyze the characteristics of the
job based on its description, the written narrative of what the employee
actually does. Training based on job descriptions should go into detail about
how the job is performed on a task-by-task basis. Actually doing the job will
enable you to get a better feel for what is done. Individual employees can be
evaluated by comparing their current skill levels or performance to the
organization‘s performance standards or anticipated needs.
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