Need
for Employee Training
Training of employees takes place after orientation
takes place. Training is the process of enhancing the skills, capabilities and
knowledge of employees for doing a particular job. Training process moulds the
thinking of employees and leads to quality performance of employees. It is
continuous and never ending in nature.
Training
is given on four basic grounds:
1. New
candidates who join an organization are given training. This training
familiarizes them with the organizational mission, vision, rules and
regulations and the working conditions.
2. The
existing employees are trained to refresh and enhance their knowledge.
3. If
any updations and amendments take place in technology, training is given to
cope up with those changes. For instance, purchasing new equipment, changes in
technique of production, computer impartment. The employees are trained about
use of new equipments and work methods.
4. When
promotion and career growth becomes important. Training is given so that
employees are prepared to share the responsibilities of the higher level job.
Training needs can be assessed by analyzing three
major human resource areas: the organization as a whole, the job
characteristics and the needs of the individuals. This analysis will provide
answers to the following questions:
Where is training
needed?
What specifically must
an employee learn in order to be more productive? Who needs to be trained?
Begin
by assessing the current status of the company how it does what it does best
and the abilities of your employees to do these tasks. This analysis will
provide some benchmarks against which the effectiveness of a training program
can be evaluated. Your firm should know where it wants to be in five years from
its long-range strategic plan. What you need is a training program to take your
firm from here to there.
Second, consider whether the organization is
financially committed to supporting the training efforts. If not, any attempt
to develop a solid training program will fail.
Next, determine exactly where training is needed. It
is foolish to implement a companywide training effort without concentrating
resources where they are needed most. An internal audit will help point out
areas that may benefit from training. Also, a skills inventory can help
determine the skills possessed by the employees in general. This inventory will
help the organization determine what skills are available now and what skills
are needed for future development.
Also, in today‘smarket-driven economy, you would be
remiss not to ask your customers what they like about your business and what
areas they think should be improved. In summary, the analysis should focus on
the total organization and should tell you (1) where training is needed and (2)
where it will work within the organization. Once you have determined where
training is needed, concentrate on the content of the program. Analyze the
characteristics of the job based on its description, the written narrative of
what the employee actually does. Training based on job descriptions should go
into detail about how the job is performed on a task-by-task basis. Actually doing
the job will enable you to get a better feel for what is done. Individual
employees can be evaluated by comparing their current skill levels or
performance to the organization‘sperformance standards or anticipated needs.
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