Manufacturing Operations
CONTENTS
I.
Manufacturing Industries and
Products
II.
Manufacturing Operations
a. Processing and Assembly Operations
b. Other Factory Operations
III.
Product/Production
Relationships
a. Production Quantity and Product Variety
b. Product and Part Complexity
c. Limitations and Capabilities of a Manufacturing
Plant
IV.
Production Concepts and
Mathematical Models
a. Production Rate
b. Plant Capacity
c. Utilization and Availability (Reliability)
d. Manufacturing Lead Time
e. WorkinProcess
V.
Costs of Manufacturing
Operations
a. Fixed and Variable Costs
b. Direct Labor, Material, and Overhead
c. Cost of Equipment Usage
Manufacturing can be defined as the application of physical
and chemical processes to alter the
geometry, properties, and/or appearance of a given starting material to make
parts
or
products; manufacturing also includes the joining of multiple parts to make
assembled products. The processes that accomplish manufacturing involve a
combination of machinery, tools, power, and manual labor, as depicted in Figure
2.1(a). Manufacturing is almost always carried out as a sequence of operations.
Each successive operation brings the material closer to the desired final
state.
From an economic viewpoint, manufacturing is the transformation of
materials into items of greater value by means of one or more processing and/or
assembly operations, as depicted in Figure 2.1(b). The key point is that
manufacturing adds value to the
material by changing its shape or properties or by combining it with other
materials that have been similarly altered. The material has been made more
valuable through the manufacturing operations performed on it.When iron ore is
converted into steel, value is added.When sand is transformed into glass, value
is added. When petroleum is refined into plastic, value is added. And when
plastic is molded into the complex geometry of a patio chair, it is made even
more valuable.
In this chapter, we provide a survey of manufacturing operations.
We begin by examining the industries that are engaged in manufacturing and the
types of products they produce.We then discuss fabrication and assembly
processes used in manufacturing as well as the activities that support the
processes, such as material handling and inspection. The chapter concludes with
descriptions of several mathematical models of manufacturing operations. These
models help to define certain issues and parameters that are important in
manufacturing and to provide a quantitative perspective on manufacturing operations.
We might observe here that the manufacturing operations, the
processes in particular, emphasize the preceding technological definition of
manufacturing, while the production systems discussed in Chapter 1 stress the
economic definition. Our emphasis in this book is on the systems. The history
of manufacturing includes both the development of manufacturing processes, some
of which date back thousands of years, and the evolution of the production
systems required to apply and exploit these processes (Historical Note 2.1).
Historical Note 2.1 History of manufacturing
The history of manufacturing includes two
related topics: (1) man’s discovery and invention of materials and processes to
make things and (2) the development of systems of production. The materials and
processes predate the systems by several millennia. Systems of production refer
to the ways of organizing people and equipment so that production can be
performed more efficiently. Some of the basic processes date as far back as the
Neolithic period (circa 8000–3000 B.C.), when operations such as the following
were developed: woodworking, forming, and firing of clay pottery,
grinding and polishing of stone, spinning and weaving of textiles, and dyeing
of cloth. Metallurgy and metalworking also began during the Neolithic, in
Mesopotamia and other areas around the Mediterranean. It either spread to, or
developed independently in, regions of Europe and Asia. Gold was found by early
man in relatively pure form in nature; it could be hammered into shape. Copper was probably the first metal to be
extracted from ores, thus requiring smelting
as a processing technique. Copper could not be readily hammered because it
strainhardened; instead, it was shaped by casting.
Other metals used during this period were silver and tin. It was discovered
that copper alloyed with tin produced a more workable metal than copper alone
(casting and hammering could both be used). This heralded the important period
known as the Bronze Age (circa
3500–1500 B.C.).
Iron was also first smelted
during the Bronze Age. Meteorites may have been one source of the metal, but
iron ore was also mined. The temperatures required to reduce iron ore to metal
are significantly higher than for copper, which made furnace operations more
difficult. Other processing methods were also more difficult for the same reason.
Early blacksmiths learned that when certain irons (those containing small
amounts of carbon) were sufficiently heated
and then quenched, they became
very hard. This permitted the grinding of very sharp cutting edges on knives and weapons, but it also made the metal
brittle.Toughness could be increased by reheating at a lower temperature, a
process known as tempering. What we
have described is, of course, the heat
treatment of steel. The superior properties of steel caused it to succeed
bronze in many applications (weaponry, agriculture, and mechanical devices).
The period of its use has subsequently been named the Iron Age (starting around 1000 B.C.). It was not until much later,
well into the nineteenth century, that the demand for steel grew significantly
and more modern steelmaking techniques were developed.
The early fabrication of
implements and weapons was accomplished more as crafts and trades than by
manufacturing as we know it today. The ancient Romans had what might be called
factories to produce weapons, scrolls, pottery, glassware, and other products of
the time, but the procedures were largely based on handicraft. It was not until
the Industrial Revolution (circa
1760–1830) that major changes began to affect the systems for making things.
This period marked the beginning of the change from an economy based on
agriculture and handicraft to one based on industry and manufacturing. The
change began in England, where a series of important machines were invented,
and steam power began to replace water, wind, and animal power. Initially,
these advances gave British industry significant advantages over other nations,
but eventually the revolution spread to other European countries and to the
United States.The Industrial Revolution contributed to the development of
manufacturing in the following ways:
(1) Watt’s
steam engine, a new powergenerating technology; (2) development of machine tools, starting with John
Wilkinson’s boring machine around 1775, which was used to bore the cylinder on
Watt’s steam engine; (3) invention of the spinning
jenny, power loom, and other
machinery for the textile industry, which permitted significant increases in
productivity; and (4) the factory system,
a new way of organizing large numbers of production workers based on the
division of labor.
Wilkinson’s boring machine is
generally recognized as the beginning of machine tool technology. It was
powered by water wheel. During the period 1775–1850, other machine tools were
developed for most of the conventional machining
processes, such as boring, turning, drilling, milling, shaping, and planing. As steam power became more prevalent, it gradually became the preferred power source for
most of these machine tools. It is of interest to note that many of the
individual processes predate the machine tools by centuries; for example,
drilling and sawing (of wood) date from ancient times and turning (of wood)
from around the time of Christ.
Assembly methods were used in ancient cultures
to make ships, weapons, tools, farm implements, machinery, chariots and carts,
furniture, and garments. The processes included binding with twine and rope,
riveting and nailing, and soldering. By around the time of
Christ, forge welding and adhesive bonding had been developed.
Widespread use of screws, bolts, and nuts—so
common in today’s assembly—required the development of machine tools, in
particular, Maudsley’s screw cutting lathe (1800), which could accurately form
the helical threads. It was not until around 1900 that fusion welding processes started to be developed as assembly
techniques.
While England was leading the
Industrial Revolution, an important concept related to assembly technology was
being introduced in the United States: interchangeable
parts manufacture. Much credit for this concept is given to Eli Whitney
(1765–1825), although its importance had been recognized by others [2]. In
1797, Whitney negotiated a contract to produce 10,000 muskets for the U.S.
government. The traditional way of making guns at the time was to
custom–fabricate each part for a particular gun and then hand–fit the parts together
by filing. Each musket was therefore unique, and the time to make it was
considerable. Whitney believed that the components could be made accurately
enough to permit parts assembly without fitting. After several years of
development in his Connecticut factory, he traveled to Washington in 1801 to
demonstrate the principle. Before government officials, including Thomas
Jefferson, he laid out components for 10 muskets and proceeded to select parts
randomly to assemble the guns. No special filing or fitting was required, and
all of the guns worked perfectly. The secret behind his achievement was the
collection of special machines, fixtures, and gages that he had developed in
his factory. Interchangeable parts manufacture required many years of development
and refinement before becoming a practical reality, but it revolutionized
methods of manufacturing. It is a prerequisite for mass production of assembled
products. Because its origins were in the United States, interchangeable parts
production came to be known as the American
System of manufacture.
The mid and late1800s
witnessed the expansion of railroads, steam–powered ships, and other machines
that created a growing need for iron and steel. New methods for producing steel
were developed to meet this demand.Also during this period, several consumer
products were developed, including the sewing machine, bicycle, and automobile.
To meet the mass demand for these products, more efficient production methods
were required. Some historians identify developments during this period as the Second Industrial Revolution,
characterized in terms of its effects on production systems by the following:
(1) mass production, (2) assembly lines,
(3) scientific management movement, and (4)
electrification of factories.
Mass production was primarily an American phenomenon. Its motivation was the mass market that existed in the United
States. Population in the United States in 1900 was 76 million and growing. By
1920 it exceeded 106 million. Such a large population, larger than any western
European country, created a demand for large numbers of products. Mass
production provided those products. Certainly one of the important technologies
of mass production was the assembly line,
introduced by Henry Ford (1863–1947) in 1913 at his Highland Park plant
(Historical Note 17.1). The assembly line made mass production of complex
consumer products possible. Use of assembly line methods permitted Ford to sell
a Model T automobile for less than $500 in 1916, thus making ownership of cars
feasible for a large segment of the American population.
The scientific management movement started in the late 1800s in the
United States in response to the need to plan and control the activities of
growing numbers of production workers. The movement was led by Frederick W.
Taylor (1856–1915), Frank Gilbreath (1868–1924) and his wife Lilian
(1878–1972), and others. Scientific management included: (1) motion study, aimed at finding the best
method to perform a given task; (2) time
study, to establish work
standards for a job; (3) extensive use of standards
in industry; (4) the piece rate system
and similar labor incentive plans; and (5) use of data collection, record
keeping, and cost accounting in factory operations.
In 1881, electrification
began with the first electric power generating station being built in New York
City, and soon electric motors were being used as the power source to operate
factory machinery. This was a far more convenient power delivery system than
the steam engine, which required overhead belts to distribute power to the
machines. By 1920, electricity had overtaken steam as the principal power
source in U.S. factories. Electrification also motivated many new inventions
that have affected manufacturing operations and production systems.The
twentieth century has been a time of more technological advances than in all
other centuries combined. Many of these developments have resulted in the automation of manufacturing. Historical
notes on some of these advances in automation are covered in this book.
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