Chapter: 12th Office Management and Secretaryship : Chapter 4 : Decision Making
Introduction of Decision Making
Introduction
In every
organisation, decision making is an important task which should be taken by all
the employers and workers irrespective of their rank and levels. Organisations
face many problems during their course of business and a manager is bound to
take rational and ethical decisions in order to maximize the utility of the
enterprise business. Almost all workers requires to take decision as to what is
to be done, when it is to be done, where it is to be done, who is going to do
it and how it is to be done. It is observed that whatever a manager does, he
does through making decisions and hence every manager can be viewed as a
specialist in the art of decision making. It is by decision making all the
plans and policies are translated in to action.
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