Types of Managerial Decision
1. Routine and Strategic Decisions
Tactical or routine decisions are made repetitively following certain established rules, procedures
and policies. They neither require collection of new data nor conferring with
people. Thus they can be taken without much deliberation. They may be
complicated but are always one dimensional. They do not require any special
effort by the manager. Such decisions are generally taken by the managers at
the middle and lower management level.
Strategic or basic decisions , on
the other hand are important and so they are taken generally by the top
management and middle management. The higher the level of a manager, the more
strategic decisions he is required to take. The strategic decisions relate to
policy matters and so require a through fact finding and analysis of the
possible alternatives. Finding the correct problem in such decisions assumes
great importance. The managers are more serious about such decisions as they
influence the decision making at the lower levels.
2. Programmed/Structured Decision
and Non Programmed / Unstructured Decision
They are
routine and repetitive nature which is to be dealt with according to specific
procedure. If an employee takes leave the manager can grant leave by approving
the formal leave procedure. But if a majority employee takes leave the manger
cannot take a routine procedure because all the employees taking leave at a
time is not a routine problem.
These
decisions are taken because of unstructured problem. There is no standard
procedure for handling such problems. When all the employees take leave without
any permission on a particular day is an unstructured problem. These non
programmed decisions require through study of the problem and scientific study
of the situational factors.
3. Policy and Operating Decisions Policy
decisions are of vital importance and are taken by the top management. They affect
the entire enterprise. But operating decisions are taken by the lower
management in order to put in to action the policy decisions. For example, a
bonus issue is a policy matter which is decided by the top management, but the
calculations of bonus issue is an operating decision which is taken at the
lower levels to execute the policy decisions.
4. Organisational and Personal
Decisions Organisational decisions are those which a manager takes in his official capacity. Such
decisions can be delegated. But personal decisions, which relate to the manager
as an individual and not as a member of the organisation, cannot be delegated.
5. Individual and Group Decisions When a
decision is taken by an individual in the organisation, it is known as
individual decision. Such decisions are generally taken in small organisations
and in those organisations where autocratic style of management prevails. Group
or collective decisions refer to the decisions which are taken by a group of
organisational members, say board of directors (or) committee.
6. Strategic and Routine Decision Strategic
decisions (or) Basic decision are complex in nature and are always taken after
deep deliberations. Any mistake in such decisions will prove to be dangerous
for the concern. These decisions can determine the very fate of the
organisations. Implementation of strategic decisions would require heavy
investments and also greater commitment on the part of the staff. The decision
to introduce a new product in the market or install very expensive machinery is
an example of a strategic decision.
7. Routine
Decisions are taken for the functioning of the organisations. Much evaluation
is not required. So it can be taken quickly. Though the decision is taken for
routine activity powers are given to lower level management to take this kind
of decision within their limit.
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