Chapter: 12th Office Management and Secretaryship : Chapter 4 : Decision Making
Definition of Decision Making
A decision may be defined as a conscious choice among alternative courses of action
Definition of Decision Making
According to George
Terry “Decision-Making” is the selection
of an alternative, from two or more alternatives to determine an opinion or a
course of action”
According to
Philip Kotler “A decision may be defined as a conscious choice among
alternative courses of action”
According to
Henry Sisk and Cliffton Williams “A
decision is the selection of a
course of action from two or more alternatives, the decision making process is
a sequence of steps leading to that selection”
According to
Herbert A. Simon “Whatever a manager
does is nothing but decision making”
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12th Office Management and Secretaryship : Chapter 4 : Decision Making