1. Define ERP.
Enterprise
Resource Planning (ERP) covers the techniques and concepts employed for the
integrated management of businesses as a whole, from the viewpoint of the
effective of management resources, to improve the efficiency of an enterprise.
2. What is an Enterprise?
An
enterprise is a group of people with a common goal, which has certain resources
at its disposal to achieve that goal.
3. What are the main misconceptions about ERP?
·
First is that ERP is a computer system.
·
Second is ERP is for manufacturing organizations
alone.
4. What are ERP packages?
ERP
packages are integrated (covering all business functions) software packages
that support the ERP concepts. ERP software is designed to model and automate
many of the basic processes of a company, from finance to the shop floor, with
the goal of integrating information across the company and eliminating complex,
expensive links between computer systems that were never meant to each other.
5. Who are the main players in the ERP market?
SAP AG,
PeopleSoft, Oracle, Baan, JD Edwards, QAD, Ramco, IFS, DataWorks etc.
6. When do the ERP system’s set of generic processes produce dramatic
improvements?
ERP
software is a mirror image of the major business processes of an organization,
such as customer order fulfillment and manufacturing. Its success depends upon
reach – a circumscribed ERP system isn’t much better than the legacy system it
replaces. ERP system’s set of generic processes produce the dramatic
improvements they are capable of, only when used to
connect
parts of an organization and integrate its various processes seamlessly.
7. What are the reasons for the explosive growth of
the ERP market?
·
They enable improved business performance by
achieving: cycle-time reduction, increased business agility, inventory
reduction, order fulfillment improvement etc.
·
They support business growth requirements.
·
ERP systems provide flexible, integrated, real time
decision support.
·
ERP packages can now be afforded by even small and
medium sized businesses and offers increased functionality at a reasonable
cost.
·
They help companies in supporting new products and
new customers by meeting their global requirements, including multiple
languages and currencies.
8. What are the direct benefits of ERP systems?
·
Business Integration
·
Flexibility
·
Better analysis and planning capabilities
·
Use of latest technology
9. Why is it said that ERP systems are flexible?
Different
languages, accounting standards can be covered in one system, and functions
that comprehensively manage multiple locations of a company can be packaged and
can be implemented automatically.
10. What is cycle time?
Cycle
time is the time between receipt of the order and delivery of the product.
11. What is Business Integration and how do the ERP
systems achieve it?
The
reason why ERP packages are referred as being integrated is the automatic data
updation (automatic data exchange among applications) that takes place between
related business components.
12.
What are
the factors that are critical for the success of the ERP implementation?
·
Selection of the right package
·
Commitment of top management
·
Participation and dedication of the system’s future
users
·
Backing, support and cooperation of the IS/IT
personnel
·
Development of interfaces with current operational
systems and with those under development
·
Effort of consultants, who have respect for the
company’s know-how and work culture
·
Spirit and collaboration on the part of all
13.
How do conventional
application packages and ERP packages differ?
·
First, ERP packages cannot have only individual
business functions such as accounts and inventory, but also the entire range of
main business functions necessary for the company’s operations
·
Second, ERP packages are targeted at everything
from small businesses to the largest organizations, and that they can be
composed of a highly flexible decentralized database and an information system
cluster linked by a network
·
Third, is global adaptation, represented by ERP
packages’ multilingual and multi-currency capacity.
14.
What are
the limitations of ERP?
·
Managers cannot generate custom reports or queries
without help from a programmer and this inhibits then from obtaining
information quickly, so that they can act on it for competitive advantage
·
ERP systems provide current status only, such as
open orders. Managers often need to look past the current status, to find
trends and patterns that aid better decision-making
·
The data in the ERP application is not integrated
with other enterprise or division systems and does not include external
intelligence
1. What is ERP? Give an overview.
·
ERP
ERP
concept describes the integration of key business information across the
organization by way of computer software that is engineered to benefit the
organization as a whole and improve its competitive posture.
·
Reasons for growth of ERP market
a. Intra
department communication
b. Paperless
work
c. Conflict
free system
d. Focuses
on the growth of the business
e. Go global
f. Decision
support system
g. Overcome
limitations of legacy system
h. Latest
technologies
·
Advantages
a. Business
integeration
b. Accuracy
and cost control
c. Flexibility
d. Multilanguage
e. Multi
Currency
f. Multiple
accounting standards
g. Analysis
and planning capabilities
h. Decision
making
i. Latest
technology
·
Problem areas
a. Personnel
turnover
b. Customization
c. Too
expensive
d. Technical
deficiency
e. problem
in sharing
f. Inability
·
Future of ERP packages
2. What is an Enterprise? Give an overview.
·
Enterprise
Enterprise
system can be defined as a computer based information system that is
built
around a common database. This means that data that are registered by a
user can be used by others who have access to the enterprise system
instantaneously.
·
Integrated management information
An integrated management system is one that produces information using
input,process
and output with a feedback architecture.
·
Role of enterprise
Enterprise system can be described as complex information system which
supports organizations in their business activities and also integrate all
business data transactions as a single entity. Enterprise systems are
application software packages that help manage business activities, information
flows, information analysis, generating reports in the organizations etc.
·
Business modeling
·
Integrated data model
The
organizations use integrated data for analysis and taking decisions.
3. What are the benefits of ERP?
·
Reduction of lead time
·
On-time shipment
·
Reduction in cycle time
·
Better customer satisfaction
·
Improved supplier performance
·
Increased flexibility
·
Reduction in quality costs
·
Improved resource utility
·
Improved information accuracy and decision making
capability
4. Write about the related technologies of ERP?
·
Business process Reengineering (BPR)
·
Management Information system (MIS)
·
Decision Support system (DSS)
·
Executives information system
·
Data Warehousing
·
Data mining
·
On-Line Analytical processing (OLAP)
·
Supply chain Management(SCM)
·
Customer Relationship Management
·
Business Intelligence (BI)
5. What are the phases of BPR?
·
Begin organizational change
·
Building the reengineering organization
·
Identifying BPR opportunities
·
Understanding the existing process
·
Reengineering the process
·
Blueprint of the New Business System
·
Perform the transformation
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