ERP IMPLEMENTATION
1. What are the different phases of ERP
implementation?
·
Pre-evaluation screening
·
Package evaluation
·
Project planning phase
·
Gap analysis
·
Reengineering
·
Configuration
·
Implementation team training
·
Testing
·
Going live
·
End user training
·
Post-implementation
2. What is gap analysis?
Gap
analysis is the most crucial phase for the success of the ERP implementation.
It is the process through which companies create a model of where they are now,
an din which direction they want to head in the future.
3. What are the general four phases of an ERP
implementation?
·
Understanding the problem
·
Defining solutions
·
Getting down to work
·
Going live
4. Give the hidden costs in ERP implementation?
·
Training
·
Integration and testing
·
Data conversion
·
Data analysis
·
ERP consultants
5. State the main members of an implementation team.
·
Executive committee
·
Project management team
·
Work team
·
Technical support team
·
Administrative support team
6. What are the skills the people who implement the
ERP should possess?
·
Knowledge of how to organize and run a project of
this magnitude
·
Enough experience in handling problems and issues
that arise during the implementation
·
Good people skills and excellent training skills
·
Good leadership skills
7. Who are vendors and give their role?
Vendors
are people who have invested huge amounts of time and effort in research and
development to create packaged (ERP) solutions. The vendor should supply the
product and its documentation as soon as the contract is signed and the vendor
should impart training to its clients’.
8. Who are business consultants and specify their
role?
· Business
consultants are professionals who specialize in developing techniques and
methodologies for dealing with the implementation and with the various problems
that will crop up during the implementation.
· Consultants
should guarantee the success of the project and should be able to satisfy the
company management with its needs.
· They
should add value to the project.
9. State some key points of the contract with the
vendor, which should be addressed.
·
Value of the software and conditions of payment
·
List of deliverables (software, documents etc.)
·
Cost of implementation training
·
Cost of end-user training
·
Annual maintenance fee
·
Warranty or guarantee terms
10.
State
some key points of the contract with the consultant, which should be addressed.
·
Profile of the consultants’ team with the resume of
each member
·
Consulting fee and payment details
·
Implementation methodology
·
Time schedule and the implementation budget
·
Terms and conditions of knowledge transfer and
employee training
·
List of deliverables (reports, manuals, knowledge
bases etc)
·
Project monitoring and status reporting systems
11.
What is a
data warehouse?
A data
warehouse is a database designed to support decision-making in an organization.
It is updated batch-wise and is structured for fast online queries and
summaries for managers. Data warehouses can contain enormous amounts of data.
12. What is data mining?
Data
mining is the process of identifying valid, novel, potentially useful and
ultimately comprehensible knowledge from databases that is used to make crucial
business decisions.
13. Why is the pre-evaluation screening
required?
There are
hundreds of vendors claiming a solution that is ideal for your company.
Analyzing these packages, though a time-consuming process would give a viable
solution needed.
14. Define action plan.
A
document used to guide the implementation of business process improvements. It
contains tack assignments, schedules, resource allocations, assignments and
evaluation criteria.
15. What is an activity?
A named
process, function or task that occurs over time and has recognizable results.
Activities use up assigned resources to produce products and services. Activities
combine to form business processes.
Part B
1. Briefly
explain the evolution of the ERP system?
·
Strategically Alligned
·
Cost
·
Change Management
·
Match with Technology
·
Risk factor
·
Business Process
·
Practical Ability
·
Vendor selection
·
Flexibility
·
Benefit
2. State the
steps involved to select the ERP systems?
1. Formation
of objectives
2. Formulate
the list of process
3. Evaluate
the vendors
4. Provide
request for proposals
5. Queries
to the vendors
6. Evaluate
the proposals
7. Choose
two or three Finalists
8. Demonstrate
packages
9. Finalize
the winner
10.
Validate the investment
3. Briefly
explain the different phases of ERP implementation process?
Many
tools are available to help manage implementation projects. Process
mapping,described previously, is perhaps the most critical. For an ERP
implementation to go smoothly and provide value, it is critical that a company
understand both its current processes and the desired state of the processes
after implementation.
SAP
provides Solution Manager, a set of tools and information that helps companies
manage the implementation of SAP ERP. In Solution Manager, the ERP
implementation project is presented in an Implementation Roadmap, consisting of
the following five phases:
• Project
Preparation (15 to 20 days)
• Business
Blueprint (25 to 40 days)
•
Realization (55 to 80 days)
• Final
Preparation (35 to 55 days)
• Go Live
and Support (20 to 24 days) Different phases of ERP implementation
·
Pre-evaluation screening
·
Package evaluation
·
Project planning phase
·
Gap analysis
·
Reengineering
·
Configuration
·
Implementation team training
·
Testing
·
Going live
·
End user training
·
Post-implementation
4. Write down the framework of ERP?
·
Infrastructure
·
IT Maturity
·
Business size
·
Management commitment
·
BPR Experience
·
Manufacturing Area
·
Management Commitment
·
Government policy and regional Environment
5. Give the hidden costs in ERP implementation?
·
Training
·
Integration and testing
·
Data conversion
·
Data analysis
·
ERP consultants
6. State some key points of the contract with the
vendor, which should be addressed.
·
Value of the software and conditions of payment
·
List of deliverables (software, documents etc.)
·
Cost of implementation training
·
Cost of end-user training
·
Annual maintenance fee
·
Warranty or guarantee terms
7. What are the factors used for Successful ERP
Implementation?
·
Involvement of Top Management
·
Product selection
·
Process management
·
Integeration
·
Reengineering
·
Implementation time
·
Implementation Costs
·
Training and education
·
Team composition
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