Communication is the basic element
of human interaction that allows people to establish, maintain and improve
contacts with other.
Communication is defined as a process of exchange of thought
or an idea from one individual to another individual through verbal language or
gesture.
Communication refers to nonverbal
and verbal behaviour within a social context and includes all symbols and clues
used by people to give and receive meaning.
Communication is an important
component of nursing practice. To communicate effectively with patients, nurses
must develop skilled communication techniques.
Process of Communication:
The basic elements of communication are:
The referent
The sender
The message
The channels
The receiver
Environment.
Feedback.
The communication Process
The Sender is the person who
initiates the interpersonal communication.
The message is the information sent
by the sender.
Channels are means of conveying
,messages.
Receiver is the person to whom the messages
is sent.
The
environment is the physical and emotional atmosphere present at the time of
interaction.
Feedback is the return message of
the receiver to the sender.
Referent
may be an object, emotion or experience that motivates one person to communicate
with another.
Modes of Communication:
Verbal Communication involves the
spoken or written word. Clear messages require using effective verbal
communication techniques.
Nonverbal Communication is the
exchange of a message without using words.
Level of Communication:
Interpersonal
Communication is the interaction between two people or in a small group.
Public Communication is the
interaction with large groups of people.
Interpersonal Communication is the
way people consider their thoughts internally so that they can
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