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Chapter: 11th 12th std standard Class Nursing Health Care Hospital Hygiene Higher secondary school College Notes

Process, Modes and Level of Communication

Communication is the basic element of human interaction that allows people to establish, maintain and improve contacts with other.

Communication is the basic element of human interaction that allows people to establish, maintain and improve contacts with other.

 

Communication is defined as a process of exchange of thought or an idea from one individual to another individual through verbal language or gesture.

 

Communication refers to nonverbal and verbal behaviour within a social context and includes all symbols and clues used by people to give and receive meaning.

 

Communication is an important component of nursing practice. To communicate effectively with patients, nurses must develop skilled communication techniques.

 

Process of Communication:

 

The basic elements of communication are:

 

                  The referent

 

                  The sender

 

                  The message

 

                  The channels

 

                  The receiver

 

                  Environment.

 

                  Feedback.

 

The communication Process

 

                  The Sender is the person who initiates the interpersonal communication.

                  The message is the information sent by the sender.

 

                  Channels are means of conveying ,messages.

 

                  Receiver is the person to whom the messages is sent.

 

The environment is the physical and emotional atmosphere present at the time of interaction.

                  Feedback is the return message of the receiver to the sender.

 

Referent may be an object, emotion or experience that motivates one person to communicate with another.

Modes of Communication:

 

            Verbal Communication involves the spoken or written word. Clear messages require using effective verbal communication techniques.

 

            Nonverbal Communication is the exchange of a message without using words.

Level of Communication:

 

Interpersonal Communication is the interaction between two people or in a small group.

            Public Communication is the interaction with large groups of people.

 

            Interpersonal Communication is the way people consider their thoughts internally so that they can

express themselves appropriately to others.

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11th 12th std standard Class Nursing Health Care Hospital Hygiene Higher secondary school College Notes : Process, Modes and Level of Communication |


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