Analysis
of Ethical Problems in Management
Economic Analysis (Pareto
Optimality)
Ethics are not relevant in business,
beyond the normal standards not to lie, cheat, or steal. All that is necessary
is to maintain price-competitive markets and recognize the full costs of
production in those prices, and then the market system will ensure that scarce resources are used to
optimally satisfy consumer needs. A firm that is optimally satisfying consumer
needs, to the limit of the available resources, is operating most efficiently
and most profitably. Consequently, business managers should act to maximize
profits, while following legal req uirements of no conclusion and equal
opportunity and adhering to personal standards of truthfulness and honesty.
Profit Maximization leads automatically from the satisfaction of individual
consumer wants to the generation of maximum social benefits. Profit
maximization is the only moral standard needed for management.
If we look at microeconomic theory
as an ethical system of belief, explaining our responsibility to others within
the company and within the society - to employees, customers, suppliers,
distributors, and residents of the local area - then is simply falls apart
because of the unlikely assumptions about human nature and human worth.
Legal Analysis
The law can be defined as a
consistent set of universal rules that are widely published, generally
accepted, and usually enforced. These rules describe the ways in which people
are required to act in their relationships with others within a society. They
are requirements to act in a given way, not just expectations or suggestions or
petitions to act in that way.
The law is a guide to managerial
decisions and actions, but it is not enough. And certainly, the absence of a
law is not enough to excuse some of those decisions and actions.
Ethical
Analysis
Philosophic analysis, based on
rational thought processes. The view is that a manager should always act in
accordance with either a single principle of behavior or a single statement of
belief that is "right" and "proper" and "just" in
and by itself. This is "moral reasoning": logically working from a
first principle through to a decision on the duties we owe to others.
Philosophy is the study of thought
and conduct. Normative philosophy is the study of proper t hought and conduct;
that is, how we should behave. Morality refers to the standards of behavior by
which people are judged, and particularly to the standards of behavior by which
people are judged in their relationships with others. Ethics, on the other
hand, encompasses the system of beliefs that supports a particular view of
morality. The difference between morality and ethics is easy to remember if one
speaks of moral standards of behavior and ethical systems of belief.
Ethical
Relativism -
Are there objective universal principles upon which one can construct an ethical system of belief that is
applicable to all groups in all cultures at all times? Fortunately there is one
principle that does seem to exist across all groups, cultures, and times and
that does form part of every ethical system; that is the belief that members of
a group do bear some form of responsibility for the well-being of other members
of that group.
Five
Major Systems with Relevance to Managerial Decisions
Managers should use ALL FIVE systems
to think through the consequences of our actions on multiple dimensions.
Eternal
Law - Moral standards are given in an
Eternal Law, which is revealed in Scripture or apparent in nature and then interpreted by religious leaders or
humanist philosop hers; the belief is that everyone should act in accordance
with the interpretation. (Too many interpretations.)
Utilitarianis
m: A Teleological Theory - Moral
standards are applied to the outcome of an action or decision; the principle is that everyone should act to generate
the greatest benefits for the largest number of people. Differs from the
economic concept of cost/benefit analysis in that the distribution of the costs
and benefits has to be included as well. (Utilitarianism fails because we can
probab ly all agree that there are some actions that are simply wrong, despite
great apparent net benefits for a huge majority.)
Universalis
m: A Deontological Theory - The
reverse of teleological theory. Moral standards are appliedto the intent of an action or decision; the principle is
that everyone should act to ensure that similar decisions would be reached by
others, given similar circumstances. (Immoral acts can be justified by persons
who are prone to self-deception or self- importance, and there is no scale to
judge between "wills".
Distributive
Justice - Moral
standards are based upon the primacy of a single value, which is justice. Everyone should act to ensure
a more equitable distribution of benefits, for this promotes individual
self-respect, which is essential for social cooperation. (Dependent upon
acceptance of the proposition that an equitable distribution of benefits
ensures social cooperation.)
Contributive
Liberty - Moral
standards are based upon the primacy of a single value, which is li berty. Everyone should act to ensure
greater freedom of choice, for this promotes market exchange, which is essential for social
productivity. (Dependent upon the acceptance of the proposition that a market
system of exchange ensures social productivity.)
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