Chapter 1
What Is
Operations Research?
Chapter Guide. The first formal activities of
Operations Research (OR) were initiated in
England during World War II, when a team of British scientists set out to make
scientifically based decisions regarding the best utilization of war materiel.
After the war, the ideas advanced in military operations were adapted to improve
efficiency and productivity in the civilian sector.
This
chapter will familiarize you with the basic terminology of operations
re-search, including mathematical modeling, feasible solutions, optimization,
and iterative computations. You will learn that defining the problem correctly
is the most important (and most difficult) phase of practicing OR. The chapter
also emphasizes that, while mathematical modeling is a cornerstone of OR,
intangible (unquantifiable) factors (such as human behavior) must be accounted
for in the final decision. As you proceed through the book, you will be
presented with a variety of applications through solved examples and chapter
problems. In particular, Chapter 24 (on the CD) is entirely de-voted to the
presentation of fully developed case analyses. Chapter materials are
cross-referenced with the cases to provide an appreciation of the use of OR in
practice.
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