QUEUING
AND SIMULATION MODELS
Queuing
and simulation deal with the study of waiting lines. They are not optimization
techniques; rather, they determine measures of performance of the waiting
lines, such as average waiting time in queue, average waiting time for service,
and utilization of service facilities.
Queuing
models utilize probability and stochastic models to analyze waiting lines, and
simulation estimates the measures of performance by imitating the behavior of
the real system. In a way, simulation may be regarded as the next best thing to
observing a real system. The main difference between queuing and simulation is
that queuing models are purely mathematical, and hence are subject to specific
assumptions that limit their scope of application. Simulation, on the other
hand, is flexible and can be used to analyze practically any queuing situation.
The use
of simulation is not without drawbacks. TIle process of developing simu-lation
models is costly in both time and resources. Moreover, the execution of
simula-tion models, even on the fastest computer, is usually slow.
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