Types
of Office:
The
following are the different types of offices.
i. Front office: The front office otherwise called reception. It refers to a company’s department
that come in contact with outsiders such as clients, suppliers, bankers,
financial institutions and general public at large. The front office welcomes
visitors, deals with queries of the visitors, and receives mails and disseminates
the same to respective departments.
ii. The Middle Office: The middle office is usually a part of
operations division of the business unit. These divisions ensure the proper flow of work within the
organisation. Middle office generally functions along with the front office and
it comprises of departments of financial services. Due to their critical role,
it is supervised by the back office managers.
iii. Electronic
Office: It
is integrated computer systems designed
to handle office work. In this office all the activities are carried out with
the help of software applications. The aim of e- office is to reduce paper work
and speed up business operations. The introduction of e-office improves
accuracy and efficiency of organizations and thereby improved their level of
service. All modern offices are electronic offices.
iv. The Virtual
Office: “Virtual Office” implies mobile or remote work environment equipped with
telecommunication links and basic office furniture, but without a fixed office
space. Office automation has led to the development of virtual office concept.
It works just like a physical office but without physical space and facilities.
Employees interact with others through portable communication tools such as
electronic mail, cellular phone, voice mail system, laptop computer, fax
machine, and audio/video conferencing system. Employees armed with these tools
can perform their work from any place — their homes, cars, restaurants, airports,
customers’ offices, and so on.
v. Back Office: These offices are generally found in operating corporate organisations where tasks
dedicated to operating the company are performed. The term comes from the
building layout of early organisations here the front office would contain the
sales and other costumer-facing staff and the back office would be those
manufacturing or developing the products or involved in administration but without being
seen by customers. Although the operations of back office are usually not given
a lot of consideration, their contribution to the business is significant.
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