Sources of Recruitment
After the
finalisation of recruitment plan indicating the number and type of prospective
candidates, they must be attracted to offer themselves for consideration to
their employment. This necessitates the identification of sources from which
these candidates can be attracted. Some companies try to develop new sources,
while most only try to tackle the existing sources they have. These sources,
accordingly, may be termed as internal and external.
Internal Sources
It would
be desirable to utilise the internal sources before going outside to attract
the candidates. Yoder and others suggest two categories of internal sources
including a review of the present employees and nomination of candidates by
employees. Effective utilisation of internal sources necessitates an
understanding of their skills and information regarding relationships of jobs.
This will provide possibilities for horizontal and vertical transfers within
the enterprise eliminating simultaneous attempts to lay off employees in one
department and recruitment of employees with similar qualification for another
department in the company. Promotion and transfers within the plant where an
employee is best suitable improves the morale along with solving recruitment
problems. These measures can be taken effectively if the company has
established job families through job analysis programmes combining together
similar jobs demanding similar employee characteristics. Again, employees can
be requested to suggest promising candidates. Sometimes, employees are given
prizes for recommending a candidate who has been recruited. Despite the
usefulness of this system in the form of loyalty and its wide practice, it has
been pointed out that it gives rise to cliques posing difficulty to management.
Therefore, before utilising this system attempts should be made to determine
through research whether or not employees thus recruited are effective on
particular jobs. Usually, internal sources can be used effectively if the
numbers of vacancies are not very large, adequate, employee records are
maintained, jobs do not demand originality lacking in the internal sources, and
employees have prepared themselves for promotions.
Merits of Internal Sources: The
following are the merits of internal sources of recruitment:
It creates a sense of security among employees when
they are assured that they would be preferred in filling up vacancies.
It improves the morale of employees, for they are
assured of the fact that they would be preferred over outsiders when vacancies
occur.
It promotes loyalty and commitment among employees
due to sense of job security and opportunities for advancement.
The employer is in a better position to evaluate
those presently employed than outside candidates. This is because the company
maintains a record of the progress, experience and service of its employees.
Time and costs of training will be low because
employees remain familiar with the organisation and its policies.
Relations
with trade unions remain good. Labour turnover is reduced.
·
As the persons in the employment of the company are
fully aware of, and well acquainted wit, its policies and know its operating
procedures, they require little training, and the chances are that they would
stay longer in the employment of the organisation than a new outsider would.
It encourages self-development among the employees.
It encourages good individuals who are ambitious.
It
encourages stability from continuity of employment.
It can
also act as a training device for developing middle and top-level managers.
Demerits of Internal Sources: However,
this system suffers from certain defects as:
There are possibilities that internal sources may
―dry up‖, and it may be difficult to find the requisite personnel from within
an organisation.
It often
leads to inbreeding, and discourages new blood from entering and organisation.
As promotion is based on seniority, the danger is
that really capable hands may not be chosen. The likes and dislikes of the
management may also play an important role in the selection of personnel.
Since the learner does not know more than the
lecturer, no innovations worth the name can be made. Therefore, on jobs which
require original thinking (such as advertising, style, designing and basic
research), this practice is not followed.
This
source is used by many organisations; but a surprisingly large number ignore
this source, especially for middle management jobs.
External Sources
DeCenzo
and Robbins remark, ―Occasionally, it may be necessary to bring in some ‗new
blood‘ to broaden the present ideas, knowledge, and enthusiasm.‖ Thus, all
organisations have to depend on external sources of recruitment. Among these
sources are included:
Employment
agencies.
Educational
and technical institutes. and
Casual
labour or ―applicants at the gate‖ and nail applicants.
Public
and private employment agencies play a vital role in making available suitable
employees fordifferent positions in the organisations. Besides public agencies,
private agencies have developed markedly inlarge cities in the form of
consultancy services. Usually, these agencies facilitate recruitment of technical
and professional personnel. Because of their specialisation, they effectively
assess the needs of their clients and aptitudes and skills of the specialised
personnel. They do not merely bring an employer and an employee together but
computerise lists of available talents, utilising testing to classify and
assess applicants and use advanced techniques of vocational guidance for
effective placement purposes.
Educational
and technical institutes also form an effective source of manpower supply.
There is an increasing emphasis on recruiting student from different management
institutes and universities commerce and management departments by recruiters
for positions in sales, accounting, finance, personnel and production. These
students are recruited as management trainees and then placed in special
company training programmes. They are not recruited for particular positions
but for development as future supervisors and executives. Indeed, this source
provides a constant flow of new personnel with leadership potentialities.
Frequently, this source is tapped through on-campus interview with promising
students. In addition,vocational schools and industrial training institutes
provide specialised employees, apprentices, and trainees for semiskilled and
skilled jobs. Persons trained in these schools and institutes can be placed on
operative and similar jobs with a minimum of in-plant training. However,
recruitment of these candidates must be based on realistic and differential
standards established through research reducing turnover and enhancing
productivity.
Frequently,
numerous enterprises depend to some extent upon casual labour or ―applicants at
the gate‖ and nail applicants. The candidates may appear personally at the
company‘s employment office or send their applications for possible vacancies.
Explicitly, as Yoder and others observe, the quality and quantity of such
candidates depend on the image of the company in community. Prompt response to
these applicants proves very useful for the company. However, it may be noted
that this source is uncertain, and the applicants reveal a wide range of
abilities necessitating a careful screening. Despite these limitations, it
forms a highly inexpensive source as the candidates themselves come to the gate
of the company. Again, it provides measures for good public relations and
accordingly, all the candidates visiting the company must be received
cordially.
As Jucius
observes, trade unions are playing an increasingly important role in labour
supply. In several trades, they supply skilled labour in sufficient numbers.
They also determine the order in which employees are to be recruited in the
organisation. In industries where they do not take active part in recruitment,
they make it a point that employees laid off are given preference in recruitment.
Application
files also forms a useful source of supply of work force. Attempts may be made
to review the application to determine jobs for which the candidates filed for
future use when there are openings in these jobs. The candidates may be
requested to renew their cards as many times as they desire. All the renewed
cards may be placed in ―active‖ files and those not renewed for considerable
time may be placed in ―inactive‖ file or destroyed. Indeed, a well-indexed
application file provides utmost economy from the standpoint of a recruiting
budget.
Efficacy
of alternative sources of supply of human resources should be determined
through research. Attempts may be made to relate the factor of success on the
job with a specific source of supply. Alternative sources can also be evaluated
in terms of turnover, grievances and disciplinary action. Those sources which
are significantly positively related with job performance and significantly
negatively related with turnover, grievances and disciplinary action, can be
effectively used in recruitment programmes. The assessment should be
periodically performed in terms of occupations. It may be that source ―A‖ is
most effective for technical workers, while source ―B‖ for semiskilled workers.
Advantages of External
Recruitment: External sources of recruitment are suitable for
the following reasons:
It will
help in bringing new ideas, better techniques and improved methods to the
organisation. The cost of employees will be minimised because candidates
selected in this method will be
placed in
the minimum pay scale.
The
existing employees will also broaden their personality.
The entry of qualitative persons from outside will
be in the interest of the organisation in the long run.
The
suitable candidates with skill, talent, knowledge are available from external sources.
The entry of new persons with varied expansion and talent will help in human
resource mix.
Disadvantages of External
Sources:
Orientation
and training are required as the employees remain unfamiliar with the
organisation. It is more expensive and time-consuming. Detailed screening is
necessary as very little is known
about the
candidate.
If new entrant fails to adjust himself to the
working in the enterprise, it means yet more expenditure on looking for his
replacement.
Motivation, morale and loyalty of existing staff
are affected, if higher level jobs are filled from external sources. It becomes
a source of heart-burning and demoralisation among existing employees.
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