Meaning:
The
word “Bank” is derived from an Italian word “Banco” which means bench for
keeping, lending and exchange of money or coins.
A
bank is generally understood as an institution which provides fundamental banking
services such as accepting deposits and providing loans.
The
banking industry is facing a rapidly changing market, new technologies,
economic uncertainties, strong competition and more demanding customers and the
changing climate which lead to set of challenges which was never seen before.
The banking is a customer oriented service industry. The customers may be an
individual, organization or firms. Organization needs finance to run the
business. Many of the organizations made their transactions through banks. They
issue and receive cheques, and they use modern techniques such as NEFT,RTGS,
and IMPS to transfer money. At the advent of information technology and
communication system it offers variety of services like e-banking, mobile
banking, ATM, internet banking, electronic fund transfers etc. to its customers
and these services are made available at their door steps.
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