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Chapter: Business Science - Managerial Behavior and Effectiveness - Developing the Winning Edge

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Important Short Questions and Answers: Developing the Winning Edge

Business Science - Managerial Behavior and Effectiveness - Developing the Winning Edge

1. What you meant by Negotiation?

 

Negotiation is a dialogue between two or more people or parties intended to reach an understanding, resolve points of difference, to gain advantage for an individual or collective, or to craft outcomes to satisfy various interests.

 

2. Write a note on Development of Competitive Spirit?

 

When a firm is implementing a value creating strategy not simultaneously being implemented by any current or potential competitors, then we can say the firm has a Competitive advantage.

 

3. What is meant by Innovation?

 

The process of translating an idea or invention into a good or service that creates value or for which customers will pay.

 

4. Define Brain Storming.

 

Brainstorming is a group or individual creativity technique by which efforts are made to find a conclusion for a specific problem by gathering a list of ideas spontaneously contributed by its member(s).

 

5. What you meant by Integrative Bargaining?

 

Integrative bargaining (also called "interest-based bargaining," "win-win bargaining") is a negotiation strategy in which parties collaborate to find a "win-win" solution to their dispute.

 

 

6. What are the factors influencing Negotiation?

Ø        Disagreement

 

Ø        Argument

 

Ø        Clash of goals, interests and perceptions

 

Ø        Difficulty in making a decision

 

Ø        Inadequate or poor communication

 

Ø        Incompatible personalities

 

7. Make a note on Self Development?

 

Self development is taking steps to better yourself, such as by learning new skills or overcoming bad habits.

 

 

 

8. What is meant by Knowledge?

 

Knowledge is a familiarity, awareness or understanding of someone or something, such as facts, information, descriptions, or skills, which is acquired through experience or education by perceiving, discovering, or learning.

 

9. Define Creativity?

 

Creativity is a phenomenon whereby something new and in some way valuable is created (such as an idea, a joke, a literary work, painting or musical composition, a solution, an invention etc).

 

10. What is Mind-Mapping?

 

A mind map is a diagram used to visually organise information. A mind map is often created around a single concept, drawn as an image in the center of a blank landscape page, to which associated representations of ideas such as images, words and parts of words are added.

 

11. What you meant by Paradigm Innovation?

 

Paradigm-based innovations relate to the mental models which shape what an organisation or business is about. Henry Ford provides a pithy quote, when talking about the development of the Model T motor car: ‗If I asked people what they wanted, they would have asked for a five-legged horse‘.

 

12. What is creativity?

 

Creativity is the ability ti visualize generate and implement new ideas creative thinking increases the quality of solutions to many types of problems. help stimulate in motivation, revitalices motivation & commitment by challenging individuals and serves as a catalyst for effective team performance.

 

13. Mention Five inter connected stages of creative process.

 

Preparation, Concentration, Incubation, Illumination, Verification.

 

14.What is Pepacation?

Investigating an essueor problem to ensure that all its aspects have been identified & understood. Thsi stages involves searching for & collecting fact and ideas.

 

15. What is Concentration?

 

Focusing energies and resources on identifying & solving and essue or problems. A commitment must be made at this stage to implement a solution.

 

16. What is Verification?

 

It is the testing of the created solution or idea. At this conformation and acceptance of the new approach is sought.

 

17. What is Incubation?

 

It is an interval of unconcious ordering of gathered information. This stage may envolve an unconscious Personal conflict between what is currently accepted as reality and what may be possible. Relaxing sometimes distaning oneself from the issue and allowing the unconscious to search for possible issues or problems and solutions is important.

 

A successful incubation stage helds fresh ideas of new ways of thinking about the nature of an issue or a problem and alternative solutions.

 

18. What you meant by Illumination?

 

This stage is the moment of discovery the instant of recognition the mind enstantly connects an issue or a problem to a solution through a remembered observation or occurrence.

 

19. What are the steps in Self development process?

 

Thinking, Sorting out new ideas, giving up old ideas, trying out something new taking a risk trying a achieve a goal.

 

20.What do you mean by the self?

 

The is a complex cluster of attributes, development of the self involves exploring questions about these attributes and your relationship to them.

 

21.What are Elements of self?

Gender ,race,age,skills,hobbies,values,others.

 

22.What is Negotiation?

 

It is the process of making joint decisions when the parties involved have different preferences.

 

23.What are the Action settings for negotiation?

 

Two party ,group,inter group,constituency negotiation.

 

24.What are the Approaches to negotiation?

Ø        Distributive negotiation

Ø        Integrative negotiation

 

25.What does BATNA stands for?

―Best alternative to a negotiated agreement‖ or each party‘s position on what he must do if an agreement can‘t be reached.

 

26.What are the Negotiation stages?

Preparation,developing a strategy,getting started,building understanding,bargaining,closing.

 

 

27.What is Knowledge management?

 

It is the collection of processes that govern the creation,dissemination,and utilization of knowledge.

 

28.Mention the Types of knowledge.

 

Tacit and explicit ,culturally based,knowledge structures and mapping.

 

29. What is competition?

 

It means the activity or condition of striving to gain or win something by defeating or establishing superiority over others.

 

30. What is Mind-Mapping?

 

A mind map is a diagram used to visually organise information. A mind map is often created around a single concept, drawn as an image in the center of a blank landscape page, to which associated representations of ideas such as images, words and parts of words are added.

 

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