Importance of Communication Skills for developing interpersonal relationship in Nursing:
Both verbal and nonverbal communication skills aid nurses in their work. A soothing voice while answering questions and a friendly smile both send a message to the patient. Clear descriptions of symptoms aid the doctor in choosing a course of treatment. When the nurse is faced with a patient suffering disfiguring injury or illness, her calm demeanor in dealing with him can help ease his mind about acceptance in the world.
Another type of communication is the accurate written record maintained by the nurse on the patient's behalf. Clear, concise notes make follow up easier and improve continuity of care between caregivers. If the nurses on each shift know what was done during the other shifts, quality of care can remain more consistent.
A good communicator‐nurse expedites the flow of information between doctor and patient. This flow must not be interrupted by an unpleasant patient or physician. It includes the nurse's skilled observation of the patient's mental and physical condition, interpretation of the physician's orders and interaction with the patient and family.
The nurse can make a difference in how well the patient follow doctor's orders by explaining the importance of each step. She can also clarify any points the patient doesn't fully understand. The patient must understand dosing instructions in order to get the most benefit from medication and treatment. The nurse employs strong communication skills in assisting the patient to help himself on the path to healing.
The human being within the patient's condition can feel neglected with medical procedures and jargon surrounding him. When the nurse takes time to talk to him as a person, she gives human dignity back to him. She can answer questions about upcoming tests and alleviate fears. By acknowledging him as an individual rather than just a case, she offers a gift as important as the medication prescribed for him.
The nurse's actions and words must go together to offer the most benefit to the patient. Any conflict between them will disorient the patient and undermine his confidence in the nurse. The patient deserves sincerity from his nurse.