PUBLIC RELATIONS
An
organization is a social institution. Its functioning depends mainly on the
stakeholders. The practice of maintaining a healthy relationship between
organization and its public/employees/investors/ partners is called public
relations. Public relation activities ensure the correct flow of information
between the organization and its public also called its target audience. It
promotes goodwill and communication between the organization and stakeholders.
Regardless
of how effective an organization is, it doesn't have the desired impact if the
public and consumers are not aware of the business’s brand, successes or
contributions. A public relations campaign educates and informs people about
the contributions of the organization, enhances its brand recognition and makes
it more relevant in the public eye.
The chartered Institute of Public
Relation, London defines
Public relation as “The planned and
sustained effort to establish and maintain good will and mutual understanding
between an organization and its public”.
According
to the Public Relations Society of America “Public relation
helps an organization and its public
to adapt mutually to each other. Public relation is an organization effort to
win the co-operation of group of people. Public relation help an organization
to effectively interact and communicate with their key public”.
“Public
relations is the attempt by information, persuasion, and adjustment to engineer
public support for an activity, cause, movement or institution” – Edward L. Bernays (1891-1995)
“Public
relation is the management function which evaluates public attitudes,
identifies the policies and procedure of an individual or an organization with
public interest and executes a programme of action to earn understanding and
acceptances”. – Denny Griswold.
This
indicates to us about the mutual adaptation and the organization’s interest in
public co-operation.
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