WHY COMMUNICATION IS IMPORTANT IN NURSING
Communication in nursing is essential in patient safety, health and well-being, because nurses are at the centre of patient care, it is their responsibility to facilitate dialog. As nurses assume more complex roles and care for all age group and different culture people, they will need to strengthen their communication skills.
1.Helps to understand and to exchange ideas to the patient, relatives, doctors and other health care team members.
2. Generate trust between nurse and patients.
3 . Reduces the interpersonal tensions and improves interpersonal relationship.
4 . Helps to modify the nurses behaviour
5 . Helps to influence others behaviour
6 . Prevent disorder in the ward
7. Provides effective leadership
The following are Simple Guidelines Nurses can follow to improve their Communications Skills.
Every person has a preferred method of communicating, whether in-person, by phone or via the internet.
Learn to Listen
Speaking and writing are only part of communicating — listening is equally essential. With improper listening properly, they will miss important information of the patient. Listening errors are often the results of multitasking.
Do not make Assumptions
Assuming a patient knows what you mean can result in costly errors. Nurses can ask patients to repeat instructions, which can reveal any misunderstandings or gaps in information.
Read Body Language
Your behaviour, attitude and posture can affect a patient’s perception.
Strengthen Writing Skills
Communication includes writing as well as speaking. Depending on the role or speciality, you may be responsible for a lot of writing.