TYPES OF COMMUNICATION
People communicate with
each other in a number of ways that depend upon the message and its context in
which it is being sent. Choice of communication channel and your style of
communicating also effects communication. So, there are variety of types of
communication.
Verbal communication refers tothe the form of
communication in which message is transmitted verbally; communication is done
by word of mouth and a piece of writing. Usually people bring their own
attitude, perception, emotions and thoughts about the topic and hence creates
barrier in delivering the right meaning.
Verbal Communication
is further divided into
1. Oral Communication
2. Written Communication
In oral communication,
colloquial words are used. It includes face-to-face conversations, speech,
telephonic conversation, video, radio, television, voice over internet. In oral
communication, communication is influenced by pitch, volume, speed and clarity
of speaking.
Advantages of Oral communication
It brings quick feedback. In a faceto-face conversation, by reading facial expression and body language one can know it is understand.
Disadvantage of oral communication
In face-to-face communication, user is unable to deeply think about the message delivered.
In written communication, written signs or symbols are used to communicate. A written message may be printed or hand written. In written communication message can be transmitted via email, letter, report, memo etc.
Advantages of written communication
Messages can be edited and revised many times before it is actually sent. A written message enables receiver to fully understand it and send appropriate feedback.
Disadvantages of written communication
Unlike oral communication, written communication doesn’t bring instant feedback.
Non-verbal communication
is the sending or receiving of wordless messages. We can say that communication
other than oral and written, such as appearance of the speaker, clothing,
hairstyle, use of cosmetics Surrounding: gestures, body language, posture, tone
of voice or facial expressions, is called nonverbal communication. Non-verbal
communication is all about the body language of the speaker.
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