Sources
of Recruitment
After the finalisation of recruitment plan
indicating the number and type of prospective candidates, they must be
attracted to offer themselves for consideration to their employment. This
necessitates the identification of sources from which these candidates can be
attracted. Some companies try to develop new sources, while most only try to
tackle the existing sources they have. These sources, accordingly, may be
termed as internal and external.
Internal
Sources
It would be desirable to utilise the internal
sources before going outside to attract the candidates. Yoder and others
suggest two categories of internal sources including a review of the present
employees and nomination of candidates by employees. Effective utilisation of
internal sources necessitates an understanding of their skills and information
regarding relationships of jobs. This will provide possibilities for horizontal
and vertical transfers within the enterprise eliminating simultaneous attempts
to lay off employees in one department and recruitment of employees with
similar qualification for another department in the company. Promotion and
transfers within the plant where an employee is best suitable improves the
morale along with solving recruitment problems. These measures can be taken
effectively if the company has established job families through job analysis
programmes combining together similar jobs demanding similar employee
characteristics. Again, employees can be requested to suggest promising
candidates. Sometimes, employees are given prizes for recommending a candidate
who has been recruited. Despite the usefulness of this system in the form of
loyalty and its wide practice, it has been pointed out that it gives rise to
cliques posing difficulty to management. Therefore, before utilising this system
attempts should be made to determine through research whether or not employees
thus recruited are effective on particular jobs. Usually, internal sources can
be used effectively if the numbers of vacancies are not very large, adequate,
employee records are maintained, jobs do not demand originality lacking in the
internal sources, and employees have prepared themselves for promotions.
Merits
of Internal Sources: The following are the merits of internal
sources of recruitment:
It creates a sense of security among
employees when they are assured that they would be preferred in filling up
vacancies.
It improves the morale of employees, for
they are assured of the fact that they would be preferred over outsiders when
vacancies occur.
It promotes loyalty and commitment among
employees due to sense of job security and opportunities for advancement.
The employer is in a better position to
evaluate those presently employed than outside candidates. This is because the
company maintains a record of the progress, experience and service of its
employees.
Time and costs of training will be low
because employees remain familiar with the organisation and its policies.
Relations with trade unions remain good. Labour
turnover is reduced.
·
As the persons in the employment of the
company are fully aware of, and well acquainted wit, its policies and know its
operating procedures, they require little training, and the chances are that
they would stay longer in the employment of the organisation than a new outsider
would.
It encourages self-development among the
employees. It encourages good individuals who are ambitious.
It encourages stability from continuity of
employment.
It can also act as a training device for developing
middle and top-level managers.
Demerits
of Internal Sources: However, this system suffers from
certain defects as:
There are possibilities that internal
sources may ―dry up‖,and it may be difficult to find the requisite personnel
from within an organisation.
It often leads to inbreeding, and discourages new
blood from entering and organisation.
As promotion is based on seniority, the
danger is that really capable hands may not be chosen. The likes and dislikes
of the management may also play an important role in the selection of
personnel.
Since the learner does not know more
than the lecturer, no innovations worth the name can be made. Therefore, on
jobs which require original thinking (such as advertising, style, designing and
basic research), this practice is not followed.
This source is used by many organisations; but a
surprisingly large number ignore this source, especially for middle management
jobs.
External
Sources
DeCenzo and Robbins remark, ―Occasionally, it may be
necessary to bring in some ‗new blood‘to broaden the present ideas, knowledge,
and enthusiasm.‖Thus, all organisations have to depend on external sources of
recruitment. Among these sources are included:
Employment agencies.
Educational and technical institutes. and
Casual labour or ―applicants at the gate‖and nail
applicants.
Public and private employment agencies play a vital
role in making available suitable employees fordifferent positions in the
organisations. Besides public agencies, private agencies have developed
markedly inlarge cities in the form of consultancy services. Usually, these
agencies facilitate recruitment of technical and professional personnel.
Because of their specialisation, they effectively assess the needs of their
clients and aptitudes and skills of the specialised personnel. They do not
merely bring an employer and an employee together but computerise lists of
available talents, utilising testing to classify and assess applicants and use
advanced techniques of vocational guidance for effective placement purposes.
Educational and technical institutes also form an
effective source of manpower supply. There is an increasing emphasis on
recruiting student from different management institutes and universities
commerce and management departments by recruiters for positions in sales,
accounting, finance, personnel and production. These students are recruited as management
trainees and then placed in special company training programmes. They are not
recruited for particular positions but for development as future supervisors
and executives. Indeed, this source provides a constant flow of new personnel
with leadership potentialities. Frequently, this source is tapped through
on-campus interview with promising students. In addition,vocational schools and
industrial training institutes provide specialised employees, apprentices, and
trainees for semiskilled and skilled jobs. Persons trained in these schools and
institutes can be placed on operative and similar jobs with a minimum of
in-plant training. However, recruitment of these candidates must be based on
realistic and differential standards established through research reducing
turnover and enhancing productivity.
Frequently, numerous
enterprises depend to some extent upon casual labour or ―applicants at the
gate‖ and nail applicants. The candidates may appear personally at the
company‘semployment office or send their applications for possible vacancies.
Explicitly, as Yoder and others observe, the quality and quantity of such
candidates depend on the image of the company in community. Prompt response to
these applicants proves very useful for the company. However, it may be noted
that this source is uncertain, and the applicants reveal a wide range of
abilities necessitating a careful screening. Despite these limitations, it
forms a highly inexpensive source as the candidates themselves come to the gate
of the company. Again, it provides measures for good public relations and
accordingly, all the candidates visiting the company must be received
cordially.
Table : Recruiting Sources Used by Skill and
Level
As Jucius observes, trade unions are playing an
increasingly important role in labour supply. In several trades, they supply
skilled labour in sufficient numbers. They also determine the order in which
employees are to be recruited in the organisation. In industries where they do
not take active part in recruitment, they make it a point that employees laid
off are given preference in recruitment.
Application files also forms a useful source of
supply of work force. Attempts may be made to review the application to
determine jobs for which the candidates filed for future use when there are
openings in these jobs. The candidates may be requested to renew their cards as
many times as they desire. All the renewed cards may be placed in ―active‖files
and those not renewed for considerable time may be placed in ―inactive‖file or
destroyed. Indeed, a well-indexed application file provides utmost economy from
the standpoint of a recruiting budget.
Efficacy of alternative sources of supply of human
resources should be determined through research. Attempts may be made to relate
the factor of success on the job with a specific source of supply. Alternative
sources can also be evaluated in terms of turnover, grievances and disciplinary
action. Those sources which are significantly positively related with job
performance and significantly negatively related with turnover, grievances and
disciplinary action, can be effectively used in recruitment programmes. The
assessment should be periodically performed in terms of occupations. It may be
that source ―A‖is most effective for technical workers, while source ―B‖for
semiskilled workers.
Advantages of External Recruitment: External
sources of recruitment are suitable for the following reasons:
It will help in bringing new ideas, better
techniques and improved methods to the organisation. The cost of employees will
be minimised because candidates selected in this method will be
placed in the minimum pay scale.
The existing employees will also broaden their
personality.
The entry of qualitative persons from
outside will be in the interest of the organisation in the long run.
The suitable candidates with skill, talent,
knowledge are available from external sources. The entry of new persons with
varied expansion and talent will help in human resource mix.
Disadvantages
of External Sources:
Orientation and training are required as the
employees remain unfamiliar with the organisation. It is more expensive and
time-consuming. Detailed screening is necessary as very little is known
about the candidate.
If new entrant fails to adjust himself
to the working in the enterprise, it means yet more expenditure on looking for
his replacement.
Motivation, morale and loyalty of
existing staff are affected, if higher level jobs are filled from external
sources. It becomes a source of heart-burning and demoralisation among existing
employees.
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