Pricing Strategy
One of
the four major elements of the marketing mix is price. Pricing is an important strategic
issue because it is related to product positioning. Furthermore, pricing
affects other marketing mix elements such as product features, channel
decisions, and promotion.
While
there is no single recipe to determine pricing, the following is a general
sequence of steps that might be followed for developing the pricing of a new
product:
1.
Develop
marketing strategy - perform marketing analysis, segmentation, targeting, and positioning.
2.
Make
marketing mix decisions - define the product, distribution, and promotional tactics.
3.
Estimate
the demand curve - understand how quantity demanded varies with
price.
4.
Calculate
cost - include fixed and variable costs associated with the product.
5.
Understand
environmental factors - evaluate likely competitor actions, understand legal constraints, etc.
6.
Set
pricing objectives - for example, profit maximization, revenue
maximization, or price stabilization
(status quo).
7.
Determine
pricing - using information collected in the above steps, select a pricing method, develop the pricing structure,
and define discounts.
These
steps are interrelated and are not necessarily performed in the above order.
Nonetheless, the above list serves to present a starting framework.
1..Marketing Strategy and the
Marketing Mix
Before
the product is developed, the marketing strategy is formulated, including
target market selection and product positioning. There usually is a tradeoff
between product quality and price, so price is an important variable in
positioning.
Because
of inherent tradeoffs between marketing mix elements, pricing will depend on
other product, distribution, and promotion decisions.
2..Estimate the Demand Curve
Because
there is a relationship between price and quantity demanded, it is important to
understand the impact of pricing on sales by estimating the demand curve for
the product.
For
existing products, experiments can be performed at prices above and below the
current price in order to determine the price elasticity of demand. Inelastic
demand indicates that price increases might be feasible.
2..Calculate Costs
If the
firm has decided to launch the product, there likely is at least a basic
understanding of the costs involved, otherwise, there might be no profit to be
made. The unit cost of the product sets the lower limit of what the firm might
charge, and determines the profit margin at higher prices.
The total
unit cost of a producing a product is composed of the variable cost of
producing each additional unit and fixed costs that are incurred regardless of
the quantity produced. The pricing policy should consider both types of costs.
3..Environmental Factors
Pricing
must take into account the competitive and legal environment in which the
company operates. From a competitive standpoint, the firm must consider the
implications of its pricing on the pricing decisions of competitors. For
example, setting the price too low may risk a price war that may not be in the
best interest of either side. Setting the price too high may attract a large
number of competitors who want to share in the profits.
From a
legal standpoint, a firm is not free to price its products at any level it
chooses. For example, there may be price controls that prohibit pricing a product
too high. Pricing it too low may be considered predatory pricing or
"dumping" in the case of international trade. Offering a different
price for different consumers may violate laws against price discrimination.
Finally, collusion with competitors to fix prices at an agreed level is illegal
in many countries.
4..Pricing Objectives
The
firm's pricing objectives must be identified in order to determine the optimal
pricing. Common objectives include the following:
Current profit maximization - seeks
to maximize current profit, taking into account
revenue and costs. Current profit maximization may not be the best objective if
it results in lower long-term profits.
Current revenue maximization - seeks
to maximize current revenue with no regard
to profit margins. The underlying objective often is to maximize long-term
profits by increasing market share and lowering costs.
Maximize quantity - seeks to
maximize the number of units sold or the number of Customers served in order to
decrease long-term costs as predicted by the experience curve.
Maximize
profit margin - attempts to maximize the unit profit margin, recognizing that
quantities will be low.
Quality leadership - use
price to signal high quality in an attempt to position the product as the
quality leader.
Partial cost recovery - an
organization that has other revenue sources may seek only partial cost recovery.
Survival - in
situations such as market decline and overcapacity, the goal may be to select a price that will cover
costs and permit the firm to remain in the market. In this case, survival may
take a priority over profits, so this objective is considered temporary.
Status quo - the
firm may seek price stabilization in order to avoid price wars and maintain a moderate but stable level
of profit.
For new
products, the pricing objective often is either to maximize profit margin or to
maximize quantity (market share). To meet these objectives, skim pricing and
penetration pricing strategies often are employed. Joel Dean discussed these
pricing policies in his classic HBR article entitled, Pricing Policies for New
Products.
4..Skim pricing attempts
to "skim the cream" off the top of the market by setting a high price and selling to those
customers who are less price sensitive. Skimming is a strategy used to pursue
the objective of profit margin maximization.
Skimming
is most appropriate when:
Demand is
expected to be relatively inelastic; that is, the customers are not highly
price sensitive.
Large
cost savings are not expected at high volumes, or it is difficult to predict
the cost savings that would be achieved at high volume.
The
company does not have the resources to finance the large capital expenditures
necessary for high volume production with initially low profit margins.
5..Penetration pricing pursues
the objective of quantity maximization by means of a low price. It is most
appropriate when:
Demand is
expected to be highly elastic; that is, customers are price sensitive and the
quantity demanded will increase significantly as price declines.
Large
decreases in cost are expected as cumulative volume increases.
The
product is of the nature of something that can gain mass appeal fairly quickly.
There is a threat of impending competition.
As the
product lifecycle progresses, there likely will be changes in the demand curve
and costs. As such, the pricing policy should be reevaluated over time.
The
pricing objective depends on many factors including production cost, existence
of economies of scale, barriers to entry, product differentiation, rate of
product diffusion, the firm's resources, and the product's anticipated price
elasticity of demand.
6..Pricing Methods
To set
the specific price level that achieves their pricing objectives, managers may
make use of several pricing methods. These methods include:
Cost-plus pricing - set the
price at the production cost plus a certain profit margin. Target return pricing - set the price to achieve a target
return-on-investment.
Value-based pricing - base
the price on the effective value to the customer relative to alternative products.
Psychological pricing - base
the price on factors such as signals of product quality, popular price points, and what the consumer perceives to
be fair.
In
addition to setting the price level, managers have the opportunity to design
innovative pricing models that better meet the needs of both the firm and its
customers. For example, software traditionally was purchased as a product in
which customers made a one-time payment and then owned a perpetual license to
the software. Many software suppliers have changed their pricing to a
subscription model in which the customer subscribes for a set period of time,
such as one year. Afterwards, the subscription must be renewed or the software
no longer will function. This model offers stability to both the supplier and
the customer since it reduces the large swings in software investment cycles.
10.Price Discounts
The
normally quoted price to end users is known as the list price. This price
usually is discounted for distribution channel members and some end users.
There are several types of discounts, as outlined below.
Quantity discount - offered
to customers who purchase in large quantities.
Cumulative quantity discount - a
discount that increases as the cumulative quantity increases. Cumulative discounts may be offered to resellers who
purchase large quantities over time but who do not wish to place large
individual orders.
Seasonal discount - based
on the time that the purchase is made and designed to reduce seasonal variation in sales. For example, the travel
industry offers much lower off-season rates. Such discounts do not have to be
based on time of the year; they also can be based on day of the week or time of
the day, such as pricing offered by long distance and wireless service
providers.
Cash discount -
extended to customers who pay their bill before a specified date. Trade discount - a functional discount
offered to channel members for
performing
their roles. For example, a trade discount may be offered to a small retailer
who may not purchase in quantity but nonetheless performs the important retail
function.
Promotional discount - a
short-term discounted price offered to stimulate sales.
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