As discussed in the earlier chapter, the term office has undergone drastic changes. “The Office is now in a period of transition” where more and more information processing functions are being automated through sophisticated electronic systems. New electronic procedures and systems becoming more and more popular in modern Automated Office which otherwise called as “Paperless Office”. A ‘Paperless Office’ is one in which paper has been replaced by electronic, digital, micrographic and micro processing systems.
This Paperless Office incorporates voice inputs, word processing, optical character recognition, electronic mail, calendars, message sending, filing directions and text editing, computer indexing and processing, telecommunications and colour graphics systems into a fully automated office facility. Several Modern Offices provide satellite communication video teleconferences, electronic mail and computer-to-computer hook-ups for intra-company use. This chapter focuses on office automation and various modern equipment used in modern office.