Marketing In Global Environment –
Prospects And Challenges
1 Global marketing as
―marketing on a worldwide scale reconciling or taking commercial advantage of
global operational differences, similarities and opportunities in order to meet
global objectives.
Here are
three reasons for the shift from domestic to global marketing.
2.WORLD WIDE COMPETITION
One of
the product categories in which global competition has been easy to track in
U.S.is automotive sales. The increasing intensity of competition in global markets
is a challenge facing companies at all stages of involvement in international
markets.
As
markets open up, and become more integrated, the pace of change accelerates,
technology shrinks distances between markets and reduces the scale advantages
of large firms, new sources of competition emerge, and competitive pressures
mount at all levels of the organization.
Also, the
threat of competition from companies in countries such as India, China,
Malaysia, and Brazil is on the rise, as their own domestic markets are opening
up to foreign competition, stimulating greater awareness of international
market opportunities and of the need to be internationally competitive.
Companies which previously focused on protected domestic markets are entering
into markets in other countries, creating new sources of competition, often
targeted to price-sensitive market segments.
Not only is competition intensifying for
all firms regardless
of their degree
of global market involvement, but
the basis for competition is changing. Competition continues
to be market-based and ultimately relies on delivering superior value to
consumers. However, success in global markets depends on knowledge accumulation
and deployment.
3EVOLUTION TO GLOBAL MARKETING
Global marketing
is not a revolutionary shift, it is an evolutionary process. While the
following does not apply to all companies, it does apply to most companies that
begin as domestic-only companies.
3.1Domestic marketing
A
marketing restricted to the political boundaries of a country, is called
"Domestic Marketing". A company marketing only within its national
boundaries only has to consider domestic competition. Even if that competition
includes companies from foreign markets, it still only has to focus on the
competition that exists in its home market. Products and services are developed
for customers in the home market without thought of how the product or service
could be used in other markets. All marketing decisions are made at
headquarters.
The biggest
obstacle these marketers face is being blindsided by emerging global marketers.
Because domestic marketers do not generally focus on the changes in the global
marketplace, they may not be aware of a potential competitor who is a market
leader on three continents until they simultaneously open 20 stores in the
Northeastern U.S. These marketers can be considered ethnocentric as they are
most concerned with how they are perceived in their home country. exporting
goods to other countries.
3.2International marketing
If the
exporting departments are becoming successful but the costs of doing business
from headquarters plus time differences, language barriers, and cultural
ignorance are hindering the company‗s competitiveness in the foreign market,
then offices could be built in the foreign countries. Sometimes companies buy
firms in the foreign countries to take advantage of relationships, storefronts,
factories, and personnel already in place.
These
offices still report to headquarters in the home market but most of the
marketing mix decisions are made in the individual countries since that staff
is the most knowledgeable about the target markets. Local product development
is based on the needs of local customers. These marketers are considered
polycentric because they acknowledge that each market/country has different
needs.
4ELEMENTS OF THE GLOBAL MARKETING
MIX
The ―Four
P‗s‖ of marketing: product, price,
placement, and promotion are all affected as a company moves through the five
evolutionary phases to become a global company. Ultimately, at the global
marketing level, a company trying to speak with one voice is faced with many
challenges when creating a worldwide marketing plan. Unless a company holds the
same position against its competition in all markets (market leader, low cost,
etc.) it is impossible to launch identical marketing plans worldwide.
4.1Product
A global
company is one that can create a single product and only have to tweak elements
for different markets. For example, Coca-Cola uses two formulas (one with sugar, one
with corn syrup) for all markets. The product packaging in every country
incorporates the contour bottle design and the dynamic ribbon in some way,
shape, or form. However, the bottle or can also includes the country‗s native
language and is the same size as other beverage bottles or cans in that same
country.
4 .2Price
Price
will always vary from market to market. Price is affected by many variables:
cost of product development (produced locally or imported), cost of
ingredients, cost of delivery (transportation, tariffs, etc.), and much more.
Additionally, the product‗s position in relation to the competition influences
the ultimate profit margin. Whether this product is considered the high-end,
expensive choice, the economical, low-cost choice, or something in-between
helps determine the price point.
Placement
How the
product is distributed is also a country-by-country decision influenced by how
the competition is being offered to the target market. Using Coca-Cola as an
example again, not all cultures use vending machines. In the United States,
beverages are sold by the pallet via warehouse stores. In India, this is not an
option. Placement decisions must also consider the product‗s position in the
market place. For example, a high-end product would not want to be distributed
via a ―dollar store‖ in the
United States. Conversely, a product promoted as the low-cost option in France
would find limited success in a pricey boutique.
Promotion
After
product research, development and creation, promotion (specifically
advertising) is generally the largest line item in a global company‗s marketing
budget. At this stage of a company‗s development, integrated marketing is the
goal. The global corporation seeks to reduce costs, minimize redundancies in
personnel and work, maximize speed of implementation, and to speak with one
voice. If the goal of a global company is to send the same message worldwide,
then delivering that message in a relevant, engaging, and cost-effective way is
the challenge.
Effective
global advertising techniques do exist. The key is testing advertising ideas
using a marketing research system proven to provide results that can be
compared across countries. The ability to identify which elements or moments of an ad are
contributing to that success is how economies of scale are maximized. Market research
measures such as Flow of
Attention, Flow of Emotion and branding moments provide insights into what
is working in an ad in any country because the measures are based on visual,
not verbal, elements of the ad.
Advantages
1. The
advantages of global market we can introduce our product by using advertizing
2. Economies
of scale in production and distribution
3. Lower
marketing costs
4. Power and
scope
5. Consistency
in brand image
6. Ability
to leverage good ideas quickly and efficiently
7. Uniformity
of marketing practices
8. Helps to
establish relationships outside of the "political arena"
9. Helps to
encourage ancillary industries to be set up to cater for the needs of the
global player
10. Benefits
of eMarketing over traditional marketing
Reach
The
nature of the internet means businesses now have a truly global reach. While
traditional media costs limit this kind of reach to huge multinationals,
eMarketing opens up new avenues for smaller businesses, on a much smaller
budget, to access potential consumers from all over the world.
Scope
Internet
marketing allows the marketer to reach consumers in a wide range of ways and
enables them to offer a wide range of products and services. eMarketing
includes, among other things, information management, public relations,
customer service and sales. With the range of new technologies becoming
available all the time, this scope can only grow.
Interactivity
Whereas
traditional marketing is largely about getting a brand‗s message out there,
eMarketing facilitates conversations between companies and consumers. With a
two way communication channel, companies can feed off of the responses of their
consumers, making them more dynamic and adaptive.
Immediacy
Internet
marketing is able to, in ways never before imagined, provide an immediate
impact. Imagine you‗re reading your favorite magazine. You see a double-page
advert for some new product or service, maybe BMW‗s latest luxury sedan or
Apple‗s latest iPod offering. With this kind of traditional media, it‗s not
that easy for you, the consumer, to take the step from hearing about a product
to actual acquisition. With eMarketing, it‗s easy to make that step as simple
as possible, meaning that within a few short clicks you could have booked a
test drive or ordered the iPod. And all of this can happen regardless of normal
office hours. Effectively, Internet marketing makes business hours 24 hours per
day, 7 days per week for every week of the year. By closing the gap between
providing information and eliciting a consumer reaction, the consumer‗s buying
cycle is speeded up and advertising spend can go much further in creating
immediate leads.
Demographics and targeting
Generally
speaking, the demographics of the Internet are a marketer‗s dream. Internet
users, considered as a group, have greater buying power and could perhaps be
considered as a population group skewed towards the middle-classes. Buying
power is not all though. The nature of the Internet is such that its users will
tend to organize themselves into far more focused groupings. Savvy marketers
who know where to look can quite easily find access to the niche markets they
wish to target. Marketing messages are most effective when they are presented
directly to the audience most likely to be interested. The Internet creates the
perfect environment for niche marketing to targeted groups.
Adaptivity and closed loop
marketing
Closed
Loop Marketing requires the constant measurement and analysis of the results of
marketing initiatives. By continuously tracking the response and effectiveness
of a campaign, the marketer can be far more dynamic in adapting to consumers‗
wants and needs. With eMarketing, responses can be analyzed in real-time and
campaigns can be tweaked continuously. Combined with the immediacy of the
Internet as a medium, this means that there‗s minimal advertising spend wasted
on less than effective campaigns.
Maximum
marketing efficiency from eMarketing creates new opportunities to seize
strategic competitive advantages. The combination of all these factors results
in an improved ROI and ultimately, more customers, happier customers and an
improved bottom line.
Disadvantages
Differences
in consumer needs, wants, and usage patterns for products Differences in
consumer response to marketing mix elements
Differences
in brand and product development and the competitive environment
Differences
in the legal environment, some of which may conflict with those of the home
market
Differences
in the institutions available, some of which may call for the creation of
entirely new ones (e.g. infrastructure)
Differences
in administrative procedures Differences in product placement.
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