Code of Health and Disability Services Consumer’s Rights
·
Right 1: Right to be treated with
respect (incl. privacy respected and right to services that respect their
needs/culture/religion)
·
Right 2: Right to freedom from
discrimination, coercion, harassment and exploitation
·
Right 3: Right to dignity and
independence
·
Right 4: Right to services of an
appropriate standard (incl. co-operation among providers)
·
Right 5: Right to effective
communication (incl. right environment and interpreter if necessary)
·
Right 6: Right to be fully
informed
·
Right 7: Right to make an
informed choice and give informed consent
· Right 8: Right to support (ie to have support people present if at all possible)
· Right 9: Rights in respect of teaching or research – all other rights extend to when patient is participating in research or teaching
·
Right 10: Right to complain
· Provider compliance:
o A provider is not in breach of this code if they have taken reasonable
actions in the circumstances to comply with duties in the code
o The onus is on the provider to prove that it took reasonable actions
o Relevant circumstances includes consumer‟s clinical situation and the
provider‟s resource constraints
Related Topics
Privacy Policy, Terms and Conditions, DMCA Policy and Compliant
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