Application of Expert Systems
The Expert
systems have found their way into most areas of knowledge work. The
applications of expert systems technology have widely proliferated and comme ial
problems, and to industrial even helping
NASA to plan the maintenance of a space shuttle for
its next flight.
Diagnosis and Troubleshooting of Devices and
Systems
Medical
diagnosis was one of the first knowledge areas to which Expert system
technology was applied in 1976. However, the diagnosis of engineering systems
quickly surpassed medical diagnosis.
Planning and Scheduling
The
Expert system's comme ial potential in planning and scheduling has been
recognized as very large. Examples are airlines scheduling their flights,
personnel, and gates; the manufacturing process planning and job scheduling;
Configuration of Manufactured Objects from
sub-assemblies
Configuration
problems are synthesized from a given set of elements related by a set of
constraints. The Expert systems have been very useful to find solutions. For
example, modular home building and manufacturing involving complex engineering
design.
Financial Decision Making
The
financial services are the vigorous user of expert system techniques. Advisory
programs have been created to assist bankers in determining whether to make
loans to businesses and individuals. Insurance companies to assess the risk
presented by the customer and to determine a price for the insurance. ES are
used in typical applications in the financial markets / foreign exchange
trading.
Knowledge Publishing
This is
relatively new, but also potentially explosive area. Here the primary function
of the Expert system is to deliver knowledge that is relevant to the user's
problem. The two most widely known Expert systems are : one, an advisor on
appropriate grammatical usage in a text; and the other, is a tax advisor on tax
strategy, tactics, and individual tax policy.
Process Monitoring and Control
Here
Expert system does analysis of real-time data from physical devices, looking
for anomalies, predicting trends, controlling optimality and failure
correction. Examples of real-time systems that actively monitor processes are
found in the steel making and oil refining industries.
Design and Manufacturing
Here the
Expert systems assist in the design of physical devices and processes, ranging
from high-level conceptual design of abstract entities all the way to factory
floor configuration of manufacturing processes.
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