Chapter: Artificial Intelligence(AI) - Expert System

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Application of Expert Systems

The Expert systems have found their way into most areas of knowledge work. The applications of expert systems technology have widely proliferated and comme ial problems, and to industrial even helping NASA to plan the maintenance of a space shuttle for its next flight.

Application of Expert Systems

 

 

The Expert systems have found their way into most areas of knowledge work. The applications of expert systems technology have widely proliferated and  comme ial  problems,  and  to industrial even  helping  NASA  to  plan the maintenance of a space shuttle for its next flight. 

 

Diagnosis and Troubleshooting of Devices and Systems

 

Medical diagnosis was one of the first knowledge areas to which Expert system technology was applied in 1976. However, the diagnosis of engineering systems quickly surpassed medical diagnosis.

 

Planning and Scheduling

 

The Expert system's comme ial potential in planning and scheduling has been recognized as very large. Examples are airlines scheduling their flights, personnel, and gates; the manufacturing process planning and job scheduling;

 

Configuration of Manufactured Objects from sub-assemblies

 

Configuration problems are synthesized from a given set of elements related by a set of constraints. The Expert systems have been very useful to find solutions. For example, modular home building and manufacturing involving complex engineering design.

 

Financial Decision Making

 

The financial services are the vigorous user of expert system techniques. Advisory programs have been created to assist bankers in determining whether to make loans to businesses and individuals. Insurance companies to assess the risk presented by the customer and to determine a price for the insurance. ES are used in typical applications in the financial markets / foreign exchange trading.

 

Knowledge Publishing

 

This is relatively new, but also potentially explosive area. Here the primary function of the Expert system is to deliver knowledge that is relevant to the user's problem. The two most widely known Expert systems are : one, an advisor on appropriate grammatical usage in a text; and the other, is a tax advisor on tax strategy, tactics, and individual tax policy.

 

Process Monitoring and Control

 

Here Expert system does analysis of real-time data from physical devices, looking for anomalies, predicting trends, controlling optimality and failure correction. Examples of real-time systems that actively monitor processes are found in the steel making and oil refining industries.

 

Design and Manufacturing

 

Here the Expert systems assist in the design of physical devices and processes, ranging from high-level conceptual design of abstract entities all the way to factory floor configuration of manufacturing processes.


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