National Consumer Disputes Redressal Commission (NCDRC) or National Commission

National Consumer Disputes Redressal Commission (NCDRC) or National Commission

The National Consumer Disputes Redressal Commission (NCDRC), India is a quasi-judicial commission in India which was set up in 1988 under the Consumer Protection Act of 1986. Its head office is in New Delhi. The Commission is headed by a serving or retired judge of the Supreme Court of India. The National Consumer Disputes Redressal Commission (NCDRC) is also called as National Commission.

Members

The National Consumer Disputes Redressal Commission has been constituted by Notification.

1. The National Commission should have five members.

2. One should be from judiciary.

3. Four other members of ability, knowledge and experience from any other fields.

4. It should include a woman.

Jurisdiction

Section 21 of The Consumer Protection Act, 1986 describes, the National Commission shall have jurisdiction

1. To entertain a complaint valued more than 1 Crore.

2. Revised the orders of State Commissions.

3. To call for the records and pass appropriate orders from the State Commission and District Forum.

Powers

1. Adoption of uniform procedure in the hearing of the matters is followed in the National Commission

2. Prior service of copies of documents produced by one party to the opposite parties.

3. Speedy grant of copies of documents are issued by the National Commission.

4. Generally over-seeing the functioning of the State Commissions and the District Forums to ensure that the objects and purposes of the Consumer Protection Act are best served, without interfering with their quasi-judicial freedom.

Appellate Forum

Any consumer dispute which is pending before or has been decided by any State Commission where it appears to the National Commission that such State Commission has exercised a jurisdiction not vested in it by law, or has failed to exercise a jurisdiction so vested or has acted in the exercise of its jurisdiction illegally or with material irregularity. Section 23 of Consumer Protection Act, 1986, provides that any person aggrieved by an order of National Commission may prefer an Appeal against such order to Supreme Court of India within a period of 30 days.

You can call to register your complaint 1800-11-4000 or 14404

Timing: All Days except National Holidays (09:30 AM To 05:30 PM) or SMS on this Number 8130009809