Concepts and Types of Communication

Concepts of Communication

“Before you speak, think: Is it necessary?  Is it true? Is it kind? Will it hurt anyone?  Will it improve on the silence?” 

·           Communication is sending and receiving information between two or more people.

·           Communication is the process of exchanging information, thoughts, ideas and feeling from one individual to another.

·           Communication is the process of passing information and understanding from one person to another.

·           Communication is the process of sharing meaning through continuous flow of symbolic messages.

·           Communication is irreversible and unrepeatable.

·           Communication is culture-specific.

·           Communication is the transmission of information, ideas, emotions and skills through the use of symbols, words, pictures, figures, and graph.

·           Communication is the process of transmitting ideas, information, and attitudes from the source to a receiver for the purpose of influencing with intent.

Types of Communication

There are two types of communication based on channels of communication

·           Verbal

·           Non verbal

Verbal communication refers to the form of communication in which message is transmitted verbally which is done by word of mouth and a piece of writing. It is divided into oral communication and written communication

In oral communication, spoken words are used. It includes face-to-face conversations, speech, telephonic conversation, video, radio, television, voice over internet.

In written communication, written signs or symbols are used to communicate that includes email, letter, report, memo, etc.,

Nonverbal communication is the sending or receiving of wordless messages. It is otherwise called as body language. It includes

·           Posture and gait are often reliable indicators of self-concept, mood and health

·           Facial expressions convey a universal meaning

·           Eye contact eg., mutual eye contact

·           Body movements eg., shrugging shoulders

·           Touch brings close relationships

·           Tone of voice display honesty and competence

·           Signal is a sign to give instruction or warning

·           Symbol is a sign that represents ideas

Charles Darwin

There are 5 types of communication based on levels of communication

·           Intrapersonal communication is the kind of communication that occurs within us. It involves thoughts, feelings, and the way we look at ourselves

·           Interpersonal communication occurs on one to one basis

·           Group communication includes the communicating information that is of common interest

·           Public communication is for the large group to serve the common man

·           Mass communication is the transfer of messages to large group through mass media like TV, radio, newspapers, etc.,