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Nursing Communication Skills - Types of Communication | 12th Nursing : Chapter 10 : Communication Skills

Chapter: 12th Nursing : Chapter 10 : Communication Skills

Types of Communication

People communicate with each other in a number of ways that depend upon the message and its context in which it is being sent.

TYPES OF COMMUNICATION

People communicate with each other in a number of ways that depend upon the message and its context in which it is being sent. Choice of communication channel and your style of communicating also effects communication. So, there are variety of types of communication.


 

1. Verbal Communication

Verbal         communication     refers tothe the form of communication in which message is transmitted verbally; communication is done by word of mouth and a piece of writing. Usually people bring their own attitude, perception, emotions and thoughts about the topic and hence creates barrier in delivering the right meaning.

Verbal Communication is further divided into

1. Oral Communication

2. Written Communication

 

1. Oral Communication

In oral communication, colloquial words are used. It includes face-to-face conversations, speech, telephonic conversation, video, radio, television, voice over internet. In oral communication, communication is influenced by pitch, volume, speed and clarity of speaking.


Advantages of Oral communication 

It brings quick feedback. In a faceto-face conversation, by reading facial expression and body language one can know it is understand.

Disadvantage of oral communication

In face-to-face communication, user is unable to deeply think about the message delivered.

2.  Written Communication

In written communication, written signs or symbols are used to communicate. A written message may be printed or hand written. In written communication message can be transmitted via email, letter, report, memo etc.


Advantages of written communication 

Messages can be edited and revised many times before it is actually sent. A written message enables receiver to fully understand it and send appropriate feedback.

Disadvantages of written communication

Unlike oral communication, written communication doesn’t bring instant feedback. 

 

2. Non-Verbal Communication

Non-verbal communication is the sending or receiving of wordless messages. We can say that communication other than oral and written, such as appearance of the speaker, clothing, hairstyle, use of cosmetics Surrounding: gestures, body language, posture, tone of voice or facial expressions, is called nonverbal communication. Non-verbal communication is all about the body language of the speaker.


 

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