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Chapter: Principles of Management : Organizing

Training and Performance Appraisal

Training is a process of learning a sequence of programmed behaviour. It improves the employee's performance on the current job and prepares them for an intended job.

Training

Training is a process of learning a sequence of programmed behaviour. It improves the employee's performance on the current job and prepares them for an intended job.

 

Purpose of Training:

 

ü To improve Productivity: Training leads to increased operational productivity and increased company profit.

 

ü To improve Quality: Better trained workers are less likely to make operational mistakes.

 

ü To improve Organizational Climate: Training leads to improved production and product quality which enhances financial incentives. This in turn increases the overall morale of the organization.

 

ü To increase Health and Safety: Proper training prevents industrial accidents.

 

ü Personal Growth: Training gives employees a wider awareness, an enlarged skill base and that leads to enhanced personal growth.

 

Training Methods

 

Training  methods  can  be  broadly  classified  as  on-the-job  training  and  off-the-job training

 

a) On-the-job training

 

On the job training occurs when workers pick up skills whilst working alongside experienced workers at their place of work. For example this could be the actual assembly line or offices where the employee works.

 

b) Off-the-job training

 

This occurs when workers are taken away from their place of work to be trained. This may take place at training agency or local college, although many larger firms also have their own training centres.


Performance Appraisal

Performance   appraisal   is   the   process   of   obtaining,   analyzing   and   recording information about the relative worth of an employee. The focus of the performance appraisal is measuring and improving the actual performance of the employee and also the future potential of the employee. Its aim is to measure what an employee does. Objectives of Performance appraisal are,

 

ü  To review the performance of the employees over a given period of time.

ü  To judge the gap between the actual and the desired performance.

ü  To help the management in exercising organizational control.

ü  Helps to strengthen the relationship and communication between superior

subordinates and managementemployees.

ü To diagnose the strengths and weaknesses of the individuals so as to identify the training and development needs of the future.

ü  To provide feedback to the employees regarding their past performance.

 

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