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Chapter: Mechanical : Total Quality Management (TQM) : Quality Management

The barriers to TQM implementation and Deming Philosophy

• Lack of management commitment • Inability to change organizational culture • Improper planning • Lack of continuous training and education

The barriers to TQM implementation and Deming Philosophy


Lack of management commitment

Inability to change organizational culture

Improper planning

Lack of continuous training and education

Incompatible organizational structure and isolated individuals and departments

Ineffective measurement techniques and lack of access to data and results.

Paying inadequate attention to internal and external customers.

 

   Inadequate use of empowerment and teamwork

 

Deming Philosophy

 

Create and publish the aim and purpose of the organization

Learn the new philosophy

Understand the purpose of inspection

Stop awarding business based on price along.

Improve constantly and forever the system.

Institute training.

Teach an institute leadership.

Dry out fear,create trust and create climate for innovation.

 

Optimize the efforts of teams,groupson staff.

Eliminate exhortations for the work force.

 

Eliminate management by objective(MOB).

Remove barriers that rob people of workmanship.

Encourage education and self improvement for everyone.

Take action to accomplish transformation.

 




Quality planning is one of the foremost function of the members in the organization to achieve the quality objectives.

 

Quality planning is nothing but forecasting the future activities related to quality.

 

The whole organization should be involved in the implementation of Quality planning. Quality planning acts as a road map for the members in the organization to achieve the quality goal.

 

The Quality planning organizes the activities as a team from the beginning of the project.

 

Thus the manufacturing department works simultaneously with design and Engineering department before finalizing the detailed specifications.

 

Various steps in Quality planning are

 

Establishing Quality goals

I.           Identifying the customers

II.        Discovering the customer needs

III.      Developing the product features IV.

Developing the process features

V.           Establishing the process control and transferring in to operations.

 


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Mechanical : Total Quality Management (TQM) : Quality Management : The barriers to TQM implementation and Deming Philosophy |


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