Professional Services Standards
The use of XML is inextricably linked to the desire for people to
communicate. Whereas some XML efforts focus on the communication between
machines and devices, the focus of “professional services” standards is to
enable the communication and processes of people. Professional services are
those industries whose primary asset and product are people. There really is no
“professional services” industry per se, but rather a collection of individual
industries that together all share a number of things in common. Namely, they
deal with people, provide services on a pay-per-service or on a pay-per-time
basis, and require the management of time, people, and resources. In addition,
professional ser-vices firms tend to call their customers and partners
different things, including patients, clients, retainers, agents, brokers, and
employees. Despite the differences in what they call things, they share many of
their data models in common.
This section outlines what some of these professional services
industries are doing with XML and some of the XML standards efforts that have
been produced to meet the needs of these user groups.
·
Finance
and Accounting,
·
Insurance,
·
Health
Care,
·
Legal
Industry XML Standards,
·
Real
Estate,
·
Business
Administration and Human Resources (HR),
·
Travel
and Hospitality.
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